Specialist Technical Sales

DKSH Malaysia Sdn Bhd; Johor Bahru; On-site; MYR 72,000 - 108,000; Full time

Job summary

DKSH Malaysia Sdn Bhd is seeking a Specialist, Technical Sales to identify and grow customer relationships in the Semiconductor and Electronics segment across Penang, Kedah and Perlis. This role blends technical expertise with strategic sales to deliver tailored solutions that meet customer needs.

You will translate technical product information into compelling customer value, establish new accounts, and drive territory coverage through planned sales activities and demonstrations.

Qualifications

• Diploma or Bachelor's degree in business, marketing, E&E, or related discipline.
• Minimum 2 years of sales experience, preferably in technical sales.
• Strong technical aptitude with proven sales capability.

Responsibilities

• Identify customer requirements and build strong relationships with key stakeholders.
• Provide technical information on products and services to customers.
• Plan and organize sales calls to maximize territory coverage.
• Prepare strategic sales plans and deliver equipment demonstrations.
• Maintain accounts receivable by following up on open invoices.
• Generate sales activity reports to support planning.
• Keep CRM records up to date with customer information.
• Contribute to team objectives and business priorities.

Skills

Technical sales

Customer relationships

Negotiation

Communication

Education

Diploma or Bachelor's degree in related discipline

Tools

CRM software

Job description

The Specialist, Technical Sales identifies and develops customer relationships within the Semiconductor and Electronics business line of DKSH's Technology business unit, covering the Penang, Kedah, and Perlis territories. This role drives business growth by combining technical expertise with strategic sales execution to deliver tailored solutions that meet current and future customer requirements.

What You Will Deliver

• Identify current and future customer requirements by establishing strong personal rapport with potential and existing customers and key stakeholders who influence purchasing decisions
• Provide technical and engineering information on products, services, and equipment by responding professionally and accurately to customer questions and requests
• Establish new accounts by identifying potential customers, and plan and organize an effective sales call schedule to maximize territory coverage and business development opportunities
• Prepare strategic sales plans for assigned territories and gain customer acceptance through professional and technically sound equipment demonstrations and presentations
• Follow up on open-term invoices to ensure timely payment collection and maintain healthy accounts receivable
• Prepare sales activity reports by collecting, analyzing, and summarizing sales information and application trends to support business visibility and planning
• Update all customer information and communication activities in the Customer Relationship Management (CRM) system to ensure accurate and up-to-date records
• Contribute to team objectives by delivering results aligned with business priorities and broader organizational goals

What You Bring

• Diploma or Bachelor's Degree in Business Marketing, Electrical and Electronics Engineering, or a related discipline
• Minimum 2 years of sales experience, preferably in a technical sales environment
• Strong technical aptitude combined with proven sales capability, with the ability to translate complex product and engineering information into clear, compelling customer value propositions

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.