Specialist, Technical Sales

DKSH Malaysia Sdn Bhd; Johor; On-site; MYR 60,000 - 90,000; Full time

Job summary

DKSH Malaysia Sdn Bhd in Johor seeks a technically savvy sales professional to drive growth across Johor, building strong customer relationships and translating technical requirements into equipment and service recommendations.

You will identify customer needs, respond with engineering information, plan territory sales calls, and deliver strategic plans while collaborating with the team; occasional travel across Penang, Kedah and Perlis may be required.

Qualifications

• Diploma or Bachelor's Degree in Business Marketing, Electrical and Electronics Engineering or a related discipline.
• At least 2 years of sales experience.
• Strong technical understanding with the ability to explain products and engineering information clearly.
• Customer-focused communication and relationship-building skills.
• Ability to plan sales activities and manage assigned territories.
• Ability to analyze sales information and maintain CRM records.
• Willingness to travel across Penang, Kedah and Perlis as required.

Responsibilities

• Identify current and future customer requirements by building relationships with potential and existing customers and understanding their technical needs.
• Provide technical and engineering information by responding to customer questions and requests.
• Establish new accounts by identifying potential customers and planning and organising sales call schedules.
• Prepare strategic sales plans for assigned territories.
• Gain customer acceptance by explaining and demonstrating equipment in a professional and technically effective manner.
• Follow up on payments for open-term invoices.
• Prepare sales activity reports by collecting, analysing and summarising sales information and application trends.
• Maintain accurate customer information and communication activities in the CRM system.
• Collaborate with the wider team and complete related activities as required.

Skills

Technical understanding

Customer communication

Relationship building

Sales planning

Territory management

Opportunity identification

Sales analytics

CRM data maintenance

Willingness to travel

Education

Diploma or Bachelor's Degree (Business Marketing, Electrical & Electronics or related)

Tools

CRM software

Job description

Based in Johor, this role drives technical sales across Johor within the Technology business. You will build strong customer relationships, understand technical requirements and recommend suitable equipment, products and services while contributing to sales growth and customer satisfaction.

Key responsibilities

Identify current and future customer requirements by building relationships with potential and existing customers and understanding their technical needs.

Provide technical and engineering information by responding to customer questions and requests.

Establish new accounts by identifying potential customers and planning and organising sales call schedules.

Prepare strategic sales plans for assigned territories.

Gain customer acceptance by explaining and demonstrating equipment in a professional and technically effective manner.

Follow up on payments for open-term invoices.

Prepare sales activity reports by collecting, analysing and summarising sales information and application trends.

Maintain accurate customer information and communication activities in the CRM system.

Collaborate with the wider team and complete related activities as required.

What we're looking for

Diploma or Bachelor's Degree in Business Marketing, Electrical and Electronics Engineering or a related discipline.

At least 2 years of sales experience.

Strong technical understanding with the ability to explain products, equipment and engineering information clearly.

Customer-focused communication and relationship-building skills.

Ability to plan sales activities, manage assigned territories and identify new business opportunities.

Ability to analyse sales information, prepare reports and maintain accurate CRM records.

Willingness to travel across Penang, Kedah and Perlis as required.

Advertising, Marketing & Communications Services 1,001-5,000 employees

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and

distributing high-quality products and brands for multinational and Fortune 500 companies. Through our

Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver

sustainable growth for our partners. We contribute to improving the quality of life for our employees and

people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly

listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over

29,000 specialists and produced net sales of CHF 11.1 billion in 2023.