System Analyst

CXC Global (HK); Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

CXC Global (HK) is seeking a skilled professional in Selangor, Malaysia, for a role focused on system analysis, user support, and enhancements for platform transitions. The ideal candidate has a minimum of 3 years' experience in a .NET environment and strong communication skills. Responsibilities include maintaining systems, installing updates, and providing client support. Fluent Bahasa Malaysia and English skills are required, along with the ability to work independently or in a team. This is an on-site position with standard working hours from Monday to Friday.

Qualifications

• Minimum 3 years of experience in a .NET environment.
• Strong problem-solving, communication, and documentation skills.
• Solid understanding of computer architecture, operating systems, and data structures.
• Ability to translate requirements into design concepts, process flows, and functional specifications.
• Knowledge of software engineering best practices.
• Able to work independently or as part of a team.

Responsibilities

• Performing system analysis, documentation, testing, implementation, and user support for platform transitions.
• Maintaining and enhancing computer systems through analysis and implementation.
• Improving systems by adding new features and upgrading infrastructure.
• Installing system updates to address vulnerabilities and strengthen security.
• Developing diagrams and workflows to describe logical operational steps.
• Collaborating with management to drive strategies and implement new processes.
• Investigating system issues and implementing resolutions to reduce downtime.
• Optimizing core processes to improve business performance and operational agility.
• Gathering user requirements and performing gap analysis through design workshops.
• Providing client support for system operation and troubleshooting.
• Identifying root causes of problems and proposing appropriate solutions.

Skills

Problem-solving

Communication

Documentation skills

Understanding of computer architecture

Ability to translate requirements

Knowledge of software engineering best practices

Ability to work independently or as part of a team

Education

Minimum 3 years of experience in a .NET environment

Tools

XML

Excel

CSV data file processing

MySQL queries

C#

ASP.NET

MVC

Microsoft SQL Database

Web services

Job description

We are looking for a skilled professional to join our team.

The role involves:

• Performing system analysis, documentation, testing, implementation, and user support for platform transitions.
• Maintaining and enhancing computer systems through analysis and implementation.
• Improving systems by adding new features and upgrading infrastructure.
• Installing system updates to address vulnerabilities and strengthen security.
• Developing diagrams and workflows to describe logical operational steps.
• Collaborating with management to drive strategies and implement new processes.
• Investigating system issues and implementing resolutions to reduce downtime.
• Optimizing core processes to improve business performance and operational agility.
• Gathering user requirements and performing gap analysis through design workshops.
• Providing client support for system operation and troubleshooting.
• Identifying root causes of problems and proposing appropriate solutions.

Qualifications

• Minimum 3 years of experience in a .NET environment
• Strong problem-solving, communication, and documentation skills
• Solid understanding of computer architecture, operating systems, and data structures
• Ability to translate requirements into design concepts, process flows, and functional specifications
• Knowledge of software engineering best practices
• Able to work independently or as part of a team

Optional Experience

• Familiarity with XML, Excel, and CSV data file processing and MySQL queries
• Exposure to C#, ASP.NET, MVC, Microsoft SQL Database, and web services is an advantage

Working Hours & Arrangement

• Monday to Friday, 8:00 AM – 5:00 PM
• Available for on‑call support (depending on project criticality) with the flexibility to offset the time accordingly
• On-site

Language Requirement

• Fluent in Bahasa Malaysia and English