System Analyst

Aspial Lifestyle Business Services Sdn. Bhd.; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Aspial Lifestyle Business Services Sdn Bhd in Malaysia is seeking a System Analyst to bridge business needs and technical implementation across the full SDLC and Agile development. You will work with BAs, UI/UX, developers, QA, and operations from requirements elicitation to deployment support.

Travel flexibility is required; you will translate requirements into functional specs, design diagrams, and detailed documentation, ensuring scalable, secure, and maintainable solutions aligned with

Qualifications

• Diploma or Degree in Computer Science, IT, Engineering, or a related field.
• 3+ years of experience as a System Analyst, Application Analyst, or Developer with project management exposure.
• Experience in retail, payments, POS, or enterprise systems (Preferred).
• Familiarity with CI/CD pipelines, microservices, and cloud platforms (Preferred).
• Strong foundation in SQL & NoSQL databases, APIs, system architecture concepts.

Responsibilities

• Analyse business requirements and translate them into functional and technical specifications, including API/data process flows.
• Create and maintain comprehensive system documentation for integrations and non-functional requirements.
• Collaborate with BAs, UI/UX, Developers, QA, Operations, and Support from elicitation to deployment support.
• Clarify requirements, participate in design discussions, and ensure architectural standards are met.
• Define test scenarios and assist UAT, analysing root causes and validating solutions before go-live.
• Support deployment activities and post-go-live checks, with knowledge transfers to Operations.
• Communicate effectively with technical and non-technical stakeholders remotely and onsite.

Skills

System analysis

Data structures

APIs

SQL

NoSQL

Cloud basics

CI/CD

Microservices

Retail systems

Project management

Education

Diploma or Degree in Computer Science, IT, Engineering or related field

Job description

About us
Aspial is a publicly listed company in Singapore, overseeing a diverse portfolio of businesses that include jewellery retail, property development, financial services, hospitality, and resort management. Aspial Lifestyle Business Services (ALBS), located in Malaysia, serves as a shared service business centre, playing a crucial role in supporting the Group’s various operations. The Group features prominent brands such as Maxi-Cash, Lee Hwa, Goldheart Jewellery, and Niessing.

About the role
We are seeking a System Analyst (SA) to join our dynamic team as a pioneer in Malaysia at Aspial Lifestyle Business Services Sdn Bhd. In this role, you will play a crucial part in transforming business needs into clear, structured system requirements and functional specifications, ensuring that solutions are scalable, maintainable, and aligned with business objectives. This role requires flexibility to travel as required.

What you'll be doing

Role Summary
The System Analyst manages the bridge between business needs and technical implementation across the full SDLC and Agile Development. In this role, you will work closely with Business Analysts, UI/UX, Developers, QA, Operations, and Support teams from requirement elicitation to solution validation, UAT, and deployment support.

Key Responsibilities

Requirements Analysis & Solution Definition:
Analyse business requirements gathered by BAs and stakeholders to identify system impacts, dependencies, risks, and feasibility. Translate business needs into clear functional and technical specifications, including API/Data Process flows, data mappings, validation rules, and Support Guides (BCP, Table-Top).

Functional & Technical Documentation:
Create and maintain comprehensive system documentation for integration touchpoints (internal and external systems) and non-functional requirements (performance, security, auditability) using standard templates.

BA & UI/UX Collaboration:
Ensure Functional Specification Documents (FSDs), Use Cases, and Test Scenarios align with project objectives. Agree on clear user journeys and exceptional workflows before UI/UX design.

Development Team Collaboration:
Work closely with software developers to clarify requirements, answer technical questions, validate proposed solutions, participate in design discussions, and ensure systems meet architectural standards.

Testing & Solution Validation:
Support test planning by defining test scenarios, cases, and acceptance criteria.
Actively support UAT by clarifying outcomes, assisting users in defect validation, analysing root causes, and verifying solutions before sign-off.

Implementation & Post-Go-Live Support:
Assist in deployment activities, release validation, and post-implementation checks.
Support the transition to Operations and Support teams via functional walkthroughs, user guides, knowledge transfers, and Table-top Exercises.

Stakeholder Engagement & Communication:
Act as a key liaison between business users, IT teams, vendors, and support teams.
Facilitate requirement clarification sessions and communicate professionally with technical and non-technical stakeholders remotely and onsite.

What we're looking for

Technical & Analytical Skills

Strong understanding of system design concepts, databases, data structures, application integrations, and APIs.

Experience integrating in-house systems with external platforms.

Ability to analyse complex business processes, translate them into logical system requirements, and read source code created by other developers.

Experience working with enterprise systems, multi-system environments, writing TSDs, interpreting FSDs, and managing projects end-to-end.

Functional & Collaboration Skills

Proven experience producing high-quality functional specifications and system documentation with strong logical thinking and attention to detail.

Strong verbal and written communication skills; comfortable explaining technical concepts clearly to non-technical users.

Able to work independently and collaborate comfortably in cross-functional, multi-stakeholder environments remotely and onsite.

Education & Experience

Diploma or Degree in Computer Science, IT, Engineering, or a related field.

3+ years of experience as a System Analyst, Application Analyst, or Developer with proven project management exposure.

Experience in retail, payments, POS, or enterprise systems (Preferred).

Familiarity with CI/CD pipelines, microservices, and cloud platforms (Preferred).

Vendor management and project leadership experience (Preferred).

Strong foundation in SQL & NoSQL databases, programming logic, APIs, system architecture concepts, and cloud fundamentals.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a systems analyst?
• How many years' experience do you have using SQL queries?
• How many years of project management experience do you have?
• Which of the following programming languages are you experienced in?
• How much notice are you required to give your current employer?
• Do you have experience automating functional and non-functional tests?