Senior System Application Specialist

Peoplehcm; Kuala Lumpur; On-site; MYR 45,000 - 60,000; Full time

Job summary

Peoplehcm is seeking a dedicated professional for application support in Kuala Lumpur. The role requires leading support for HR-related systems, managing configurations, and ensuring customer satisfaction.

Candidates should have a diploma or bachelor's degree and a minimum of 3 years of experience in system/application support. Strong communication, collaboration skills, and experience with MS-SQL Server and HRMS are preferred.

Qualifications

• Minimum 3 years of experience in system/application support or software implementation.
• Experience with Human Resource Management Systems (HRMS) or Payroll Systems is highly preferred.
• Strong understanding of MS-SQL Server, ASP.net, and/or Java.

Responsibilities

• Lead application support and delivery for business and HR-related systems.
• Manage system configurations, testing, and implementation for clients.
• Oversee support tickets, ensure timely resolutions, and maintain customer satisfaction.

Skills

System/application support

Communication skills

Collaboration skills

Education

Diploma or Bachelor's Degree

Tools

MS-SQL Server

ASP.net

Java

Job description

Qualification

• Diploma/Advanced/Higher/Graduate Diploma
• ​Bachelor's Degree/Post Graduate Diploma/Professional Degree

Employment Type

Full-Time

Responsibilities

• Lead application support and delivery for business and HR-related systems.
• Manage system configurations, testing, and implementation for clients.
• Collaborate with technical teams to resolve issues, deploy updates, and optimize performance.
• Oversee support tickets, ensure timely resolutions, and maintain customer satisfaction.
• Provide technical guidance and mentorship to junior team members.
• Participate in client meetings and gather requirements for system enhancement.
• Conduct system diagnostics, troubleshoot bugs, and perform root cause analysis.
• Ensure compliance with change management protocols.
• Liaise with partners’ technical personnel to manage integrated systems or modules.

Job Location

Kuala Lumpur
Negeri Sembilan
Selangor

Years of Experience

3

Requirements

• Minimum 3 years of experience in system/application support or software implementation.
• Experience with Human Resource Management Systems (HRMS) or Payroll Systems is highly preferred.
• Solid understanding of MS-SQL Server, ASP.net, and/or Java.
• Working knowledge of HR or accounting processes is advantageous.
• Proven ability to handle multiple projects or support tasks concurrently with attention to detail.
• Strong communication and collaboration skills across technical and non-technical stakeholders.
• Capable of working both independently and in a team, with minimal supervision.
• Comfortable working in a cross-cultural and fast-paced environment.