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Private Advertiser in Kuala Lumpur is seeking a System Engineer to design, implement, and maintain robust system solutions for clients. This full-time role supports L1/L2 cases, analyzes systems, and collaborates with software, hardware, and project teams to ensure seamless integration and delivery.
The position emphasizes documentation, deployment, testing, and performance optimization with focus on reliability and scalable infrastructure across Windows and Linux environments.
About the role
We are seeking a talented System Engineer to join our engineering team in Kuala Lumpur. This is a full-time position that plays a crucial role in designing, implementing, and maintaining complex system solutions for our clients. As a System Engineer, you will be at the forefront of our technical operations, ensuring that our systems are robust, scalable, and meet the highest standards of performance and reliability. This role is integral to our delivery of quality solutions and directly impacts our ability to serve our clients effectively.
Key responsibilities
Own L1 and L2 support cases end-to-end — from initial triage through root cause identification and resolution
Conduct system analysis and feasibility studies to identify optimal technical approaches and potential challenges
Collaborate with cross-functional teams including software developers, hardware specialists, and project managers to ensure seamless system integration
Develop and maintain comprehensive system documentation, including specifications, design documents, and technical manuals
Oversee the implementation and deployment of system solutions, ensuring adherence to quality standards and project timelines
Perform system testing, validation, and verification to ensure all components function correctly and efficiently
Perform software installations, upgrades, and configuration changes at client sites
Execute change activities according to runbooks and verify outcomes against acceptance criteria
Provide technical support and troubleshooting for deployed systems, identifying and resolving issues promptly
Conduct performance monitoring and optimization to enhance system efficiency and reliability
Maintain awareness of emerging technologies and industry trends to recommend improvements and innovations
Communicate technical information effectively to both technical and non-technical stakeholders
Maintain and administer internal infrastructure including Windows and Linux servers, virtualization, VPN, and CI/CD pipelines
Support day-to-day operational tasks: backups, patching, monitoring, and access management
Contribute to infrastructure documentation and knowledge base upkeep
What we're looking for
Bachelor's degree in Systems Engineering, Computer Science or a related discipline
Minimum of 2-3 years of professional experience in systems engineering or a closely related field
Networking fundamentals: TCP/IP, DNS, VLAN, firewall rules, VPN
Windows Server administration (Active Directory, IIS, Windows services)
Linux/Unix administration (Ubuntu, RHEL or equivalent)
Java: able to read and understand application code, interpret stack traces, and work with developers to isolate defects (L2 code-reading proficiency; development experience is a plus)
Kubernetes: deployment, troubleshooting, basic cluster administration
Proficiency with systems modelling tools and simulation software
Demonstrated experience with requirements management and change control processes
Solid understanding of software and hardware integration concepts
Experience with project management tools and collaborative development environments
Excellent analytical and problem-solving skills with attention to detail
Strong communication and interpersonal abilities to work effectively within diverse teams
Experience with cloud platforms, IoT systems, or enterprise solutions would be beneficial
Good to Have
IBM FileNet Content Manager
IBM DB2
Microsoft SQL Server
.NET (reading and basic troubleshooting)
About us
We are a forward-thinking IT consulting firm dedicated to delivering innovative and sustainable solutions to our clients across various industries. With a strong commitment to excellence, integrity, and customer satisfaction, we have established ourselves as a trusted partner for complex engineering challenges. Our team comprises experienced professionals passionate about leveraging cutting-edge technologies and best practices to drive meaningful impact. We pride ourselves on our collaborative culture, technical expertise, and commitment to continuous improvement. We strongly believe that great solutions are built on the foundation of talented people, collaborative teamwork, and a shared commitment to innovation and quality.