Supervisor (Flying Tiger Queensbay Mall)

PT Mitra Adiperkasa Tbk (MAP Fashion1); Bayan Lepas; On-site; MYR 33,000 - 58,000; Full time

Job summary

MAP is hiring a Store Supervisor (Flying Tiger) in Queensbay Mall, Penang. The role leads a team of sales associates, ensures outstanding customer service, and drives revenue through effective sales strategies.

You will monitor inventory, coordinate replenishment, and oversee daily store operations while analyzing sales data to identify opportunities for improvement.

Qualifications

• Experience in supervising a team of sales associates.
• Proven ability to deliver outstanding customer service.
• Experience in sales analysis and creating improvements.
• Experience with inventory management is a plus.

Responsibilities

• Supervise and lead a team of sales associates to achieve sales goals.
• Ensure customers receive outstanding service and assistance.
• Address customer inquiries, concerns, and issues promptly and professionally.
• Monitor and analyze sales data to identify trends and opportunities.
• Implement sales strategies and initiatives to drive revenue growth.
• Ensure store layout is visually appealing and products are well-presented.
• Monitor inventory levels and coordinate with management on stock replenishment.
• Assist in managing inventory, including stock replenishment and markdowns.
• Collaborate with the management team to optimize inventory levels.
• Oversee daily store operations, including opening and closing procedures.
• Contribute to the analysis of sales data and make recommendations for improvement.

Skills

Sales leadership

Customer service

Team supervision

Sales analytics

Tools

POS system

Job description

Supervisor (Flying Tiger Queensbay Mall)

With a legacy spanning over two decades, MAP has not only redefined the retail landscape in Indonesia but has also become a beacon of inspiration for industry leaders worldwide.

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 3,800 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products.

Listed on the Indonesia Stock Exchange, with over 31,000 employees, MAP was voted Fortune Indonesia’s Most Admired Companies (Top 20) in 2012 and Forbes Indonesia’s Top 40 Companies in 2011. Apart from retailing, MAP is also a leading distributor for sports, kids and lifestyle brands.

Let's join our company as a Sales Associate with Job Description as below:

Store Supervisor (Flying Tiger)

Supervise and lead a team of sales associates to achieve sales goals.

Ensure that customers receive outstanding service and assistance.

Address customer inquiries, concerns, and issues promptly and professionally.

Monitor and analyze sales data to identify trends and opportunities.

Implement sales strategies and initiatives to drive revenue growth.

Ensure that the store layout is visually appealing and products are well-presented.

Monitor inventory levels and coordinate with management on stock replenishment.

Assist in managing inventory, including stock replenishment and markdowns.

Collaborate with the management team to optimize inventory levels.

Oversee daily store operations, including opening and closing procedures.

Contribute to the analysis of sales data and make recommendations for improvement.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a sales associate?
• Do you have experience with inventory management?
• Do you have experience in a sales role?