Store Supervisor - ALDO IOI City Mall

MAP ACTIVE MALAYSIA SDN. BHD.; Putrajaya; On-site; MYR 33,000 - 50,000; Full time

Job summary

Aldo Malaysia is looking for a Store Supervisor to oversee and execute the overall operations of the Aldo IOI City Mall store. You will ensure smooth daily activities, lead a sales-driven team and maintain brand standards across floor, cash desk, and service areas.

The candidate should have 1–3 years of retail experience, strong communication skills, and the ability to work in a busy environment, including shifts, weekends and public holidays. Excellent product knowledge is essential.

Qualifications

• 1-3 years of experience in retail, preferably fashion/sports/lifestyle.
• Strong communication and customer service skills.
• Demonstrated sales-driven attitude and ability to meet targets.
• Comfortable in a fast-paced retail environment.
• Willing to work retail hours, including weekends and public holidays.

Responsibilities

• Proactively follow-up on customer queries and needs.
• Achieve standards on the sales floor, cashier counter and service zone at all times.
• Manage general store operations including visual merchandising, inventory, stock takes and housekeeping.
• Operate tills with accurate cash handling and card transactions.
• Maintain product knowledge to assist customers and promote benefits.
• Develop connections with customers to generate loyalty and repeat business.
• Undertake ad-hoc duties as assigned by Line Manager.

Skills

Retail experience

Communication skills

Sales driven

Team player

Customer service

Job description

Aldo Malaysia is seeking for a Store Supervisor to oversee and execute overall operations of the:

Aldo IOI City Mall

Job Description

Proactively follow-up on customer queries & needs.

Achieve the agreed standards on the sales floor, cashier counter and service zone at all time.

General store operations – including visual merchandising, managing inventory, stock take and general house keeping.

Operate the till (handling of cash and credit cards) with the correct procedures, achieving high level of efficiency and accuracy.

Keeping abreast of latest products (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively.

Make use of the product knowledge to suggest products and promote product benefits to customers in order to drive sales.

Develop strong connections with customer to generate loyal customers and repeat transactions.

Any other ad-hoc duties given by Line Manager.

Job Requirement

At least 1-3 year(s) of experience the retail industry, preferably in sports, fashion and/or lifestyle chain stores.

Motivated team player with cheerful disposition and strong desire to achieve.

Possess good communications skills and be sales driven.

Comfortable to work in a fast-paced environment.

Must be able to work retail hours. (i.e Shift work, Public Holidays and weekends)

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 2,400 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Oshkosh B’Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 25,000 employees, MAP was voted Fortune Indonesia’s Most Admired Companies (Top 20) in 2012 and Forbes Indonesia’s Top 40 Companies in 2011.

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 2,400 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Oshkosh B’Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 25,000 employees, MAP was voted Fortune Indonesia’s Most Admired Companies (Top 20) in 2012 and Forbes Indonesia’s Top 40 Companies in 2011.