Store Manager / Store Assistant Manager - Converse Midvalley KL

MAP ACTIVE MALAYSIA SDN. BHD.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Converse Malaysia, MAP Active Malaysia, seeks a Store Manager to oversee the Converse Midvalley KL store. Lead operations, sales, and customer service while ensuring merchandising standards, inventory control, and KPI performance. Role requires motivating the team, building customer loyalty, and addressing ad-hoc duties as needed.

The ideal candidate has 1–3 years in retail, strong communication, and a sales-driven mindset to thrive in a fast-paced environment, including shift work and weekends.

Qualifications

• Minimum 1–3 years in retail
• Strong customer service and sales orientation
• Excellent communication and interpersonal skills
• Able to work in a fast-paced environment and on retail shifts

Responsibilities

• Proactively follow up on customer queries and needs.
• Achieve standards on sales floor, cashier counter and service zone at all times.
• Monitor and achieve store sales and KPI metrics (CR, UPT, ATV).
• Oversee general store operations: merchandising, inventory, stock takes, housekeeping.
• Operate tills with accurate cash handling.

Skills

Customer service

Sales driven

Communication skills

Team player

Tools

Cash handling

Job description

Store Manager / Store Assistant Manager - Converse Midvalley KL

Converse Malaysia - MAP Active Malaysia is seeking for dynamic talent for Store Manager to oversee and execute overall operations of the retail store at Converse Midvalley Megamall, KL.

Job Description

Proactively follow-up on customer queries & needs.

Achieve the agreed standards on the sales floor, cashier counter and service zone at all time.

Closely monitoring and achieving store sales and well verse on KPI Metric (CR, UPT, ATV).

General store operations – including visual merchandising, managing inventory, stock take and general house keeping.

Operate the till (handling of cash and credit cards) with the correct procedures, achieving high level of efficiency and accuracy.

Keeping abreast of latest products (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively.

Make use of the product knowledge to suggest products and promote product benefits to customers in order to drive sales.

Develop strong connections with customer to generate loyal customers and repeat transactions.

Any other ad-hoc duties given by Line Manager.

Job Requirement

At least 1-3 year(s) of experience the retail industry, preferably in sports, fashion and/or lifestyle chain stores.

Motivated team player with cheerful disposition and strong desire to achieve.

Possess good communications skills and be sales driven.

Comfortable to work in a fast-paced environment.

Must be able to work retail hours. (i.e Shift work, Public Holidays and weekends)

Your application will include the following questions:

• Which of the following types of qualifications do you have?


• Which of the following statements best describes your right to work in Malaysia?


• What's your expected monthly basic salary?


• How many years' experience do you have in the retail industry?


• Do you have customer service experience?


• Do you have experience in a sales role?


• Do you have visual merchandising experience?


• How much notice are you required to give your current employer?

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 2,400 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Oshkosh B’Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 25,000 employees, MAP was voted Fortune Indonesia’s Most Admired Companies (Top 20) in 2012 and Forbes Indonesia’s Top 40 Companies in 2011.

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 2,400 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Oshkosh B’Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 25,000 employees, MAP was voted Fortune Indonesia’s Most Admired Companies (Top 20) in 2012 and Forbes Indonesia’s Top 40 Companies in 2011.