Store Supervisor - Converse Aeon Mall Shah Alam (URGENT HIRING)

MAP ACTIVE MALAYSIA SDN. BHD.; Shah Alam; On-site; MYR 36,000 - 60,000; Full time

Job summary

MAP Active Malaysia Sdn. Bhd. is hiring for a Store Supervisor at Converse Aeon Mall Shah Alam (urgent).

The role involves overseeing daily store operations, ensuring top service standards, and driving sales performance. You will manage cashier operations, maintain visual merchandising, and stay informed about fashion trends to enhance customer engagement. The ideal candidate has 1–3 years in retail, strong communication, and a sales-driven attitude, with flexibility for shift work including

Qualifications

• 1-3 years of experience in retail, preferably in sports, fashion or lifestyle chain stores.
• Motivated team player with cheerful disposition and strong desire to achieve.
• Possess good communications skills and be sales driven.

Responsibilities

• Proactively follow-up on customer queries and needs.
• Achieve standards on the sales floor, cashier counter and service zone at all times.
• Monitor and achieve store sales and KPI metrics (CR, UPT, ATV).
• Oversee general store operations, visual merchandising, inventory, stock takes and housekeeping.
• Operate the till with correct cash handling procedures ensuring accuracy and efficiency.
• Maintain up-to-date product knowledge to inform customers effectively.
• Leverage product knowledge to suggest items and promote benefits to drive sales.
• Develop strong connections with customers to generate loyalty and repeat transactions.
• Perform any other ad-hoc duties as assigned by the Line Manager.

Skills

Retail Experience

Sales Driven

Communication Skills

Job description

Store Supervisor - Converse Aeon Mall Shah Alam (URGENT HIRING)

Converse Malaysia - MAP Active Malaysia is seeking for a dynamic team memberto oversee and execute overall operations of the retail store in;

Converse Aeon Mall Shah Alam - Store Supervisor

Converse Setia City Mall - Senior Store Associate

Converse Mid Valley Megamall, KL - Store Manager

Job Description

Proactively follow-up on customer queries & needs.

Achieve the agreed standards on the sales floor, cashier counter and service zone at all time.

Closely monitoring and achieving store sales and well verse on KPI Metric (CR, UPT, ATV).

General store operations – including visual merchandising, managing inventory, stock take and general house keeping.

Operate the till (handling of cash and credit cards) with the correct procedures, achieving high level of efficiency and accuracy.

Keeping abreast of latest products (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively.

Make use of the product knowledge to suggest products and promote product benefits to customers in order to drive sales.

Develop strong connections with customer to generate loyal customers and repeat transactions.

Any other ad-hoc duties given by Line Manager.

Job Requirement

At least 1-3 year(s) of experience the retail industry, preferably in sports, fashion and/or lifestyle chain stores.

Motivated team player with cheerful disposition and strong desire to achieve.

Possess good communications skills and be sales driven.

Comfortable to work in a fast-paced environment.

Must be able to work retail hours. (i.e Shift work, Public Holidays and weekends)

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 2,400 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Oshkosh B’Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 25,000 employees, MAP was voted Fortune Indonesia’s Most Admired Companies (Top 20) in 2012 and Forbes Indonesia’s Top 40 Companies in 2011.

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 2,400 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Oshkosh B’Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 25,000 employees, MAP was voted Fortune Indonesia’s Most Admired Companies (Top 20) in 2012 and Forbes Indonesia’s Top 40 Companies in 2011.