Sales Associate (Guess 1 Utama & Imago KK)

PT Mitra Adiperkasa Tbk (MAP Fashion1); Petaling Jaya; On-site; MYR 22,000 - 32,000; Full time

Benefits offered by this job

Job summary

MAP Fashion is seeking a Sales Associate to greet customers, provide product information, handle inquiries, and upsell to meet sales targets. You will understand product features, assist customers in informed purchases, maintain clean shelves, and process transactions efficiently.

Join a fast-paced environment where teamwork and customer-first service drive success and store performance.

Qualifications

• Greeting customers in a friendly and professional manner.
• Provide product information and advice.
• Handle customer inquiries and resolve concerns.
• Actively promote products to meet sales targets.
• Understand features and benefits of store products.
• Assist customers in making informed purchases.
• Ensure products are displayed and stocked on shelves.
• Maintain the cleanliness and organization of the store.
• Process transactions accurately and efficiently.
• Handle cash, credit cards, and other payment methods.
• Assist with inventory management and stock replenishment.

Responsibilities

• Greet customers and assist with product questions.
• Provide accurate product information and recommend options.
• Resolve customer inquiries and issues promptly and courteously.
• Promote relevant products to boost sales and meet targets.
• Ensure shelves are well-stocked and neatly displayed.

Skills

Customer service

Upselling

Cash handling

Job description

With a legacy spanning over two decades, MAP has not only redefined the retail landscape in Indonesia but has also become a beacon of inspiration for industry leaders worldwide.

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 3,800 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products.

Listed on the Indonesia Stock Exchange, with over 31,000 employees, MAP was voted Fortune Indonesia’s Most Admired Companies (Top 20) in 2012 and Forbes Indonesia’s Top 40 Companies in 2011. Apart from retailing, MAP is also a leading distributor for sports, kids and lifestyle brands.

Let’s join our company as a Sales Associate with Job Description as below:

Greet and assist customers in a friendly and professional manner.

Provide product information and advice to customers.

Handle customer inquiries and resolve issues or concerns.

Actively promote and upsell products to meet sales targets.

Understand the features and benefits of the products sold in the store.

Assist customers in making informed purchasing decisions.

Ensure that products are properly displayed and stocked on shelves

Maintain the cleanliness and organization of the store.

Process customer transactions accurately and efficiently.

Handle cash, credit card, and other payment methods.

Assist with inventory management, including stock replenishment.