Store Supervisor - Converse Ipoh Parade (URGENT HIRING)

MAP ACTIVE MALAYSIA SDN. BHD.; Ipoh; On-site; MYR 40,000 - 60,000; Full time

Job summary

Converse Malaysia - MAP Active Malaysia is seeking a Store Supervisor for Converse Ipoh Parade in Ipoh, Perak. You will oversee daily store operations, manage stock, and ensure excellent customer service while driving sales and KPI metrics.

The role requires 1-3 years in retail, a seller‑minded attitude, strong communication, and flexibility to work shifts including weekends and public holidays.

Qualifications

• At least 1-3 year(s) of experience in the retail industry, preferably in sports, fashion and/or lifestyle stores.
• Motivated team player with cheerful disposition and strong desire to achieve.
• Possess good communications skills and be sales driven.
• Comfortable working in a fast-paced environment.
• Must be able to work retail hours including shifts, public holidays and weekends.

Responsibilities

• Oversee and execute store operations at Converse Ipoh Parade.
• Maintain visual merchandising and inventory; conduct stock takes.
• Operate till with cash and card transactions accurately.
• Engage customers with product knowledge and drive sales.
• Build strong customer relationships for loyalty and repeat visits.
• Handle ad-hoc duties as assigned by Line Manager.

Skills

Team player

Sales driven

Communication skills

Customer service

Job description

Store Supervisor - Converse Ipoh Parade (URGENT HIRING)

Converse Malaysia - MAP Active Malaysia is seeking for a Store Supervisor to oversee and execute overall operations of the retail store in Converse Ipoh Parade, Ipoh, Perak

Job Description

Proactively follow-up on customer queries & needs.

Achieve the agreed standards on the sales floor, cashier counter and service zone at all time.

Closely monitoring and achieving store sales and well verse on KPI Metric (CR, UPT, ATV).

General store operations – including visual merchandising, managing inventory, stock take and general house keeping.

Operate the till (handling of cash and credit cards) with the correct procedures, achieving high level of efficiency and accuracy.

Keeping abreast of latest products (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively.

Make use of the product knowledge to suggest products and promote product benefits to customers in order to drive sales.

Develop strong connections with customer to generate loyal customers and repeat transactions.

Any other ad-hoc duties given by Line Manager.

Job Requirement

At least 1-3 year(s) of experience the retail industry, preferably in sports, fashion and/or lifestyle chain stores.

Motivated team player with cheerful disposition and strong desire to achieve.

Possess good communications skills and be sales driven.

Comfortable to work in a fast-paced environment.

Must be able to work retail hours. (i.e Shift work, Public Holidays and weekends)

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 2,400 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Oshkosh B’Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 25,000 employees, MAP was voted Fortune Indonesia’s Most Admired Companies (Top 20) in 2012 and Forbes Indonesia’s Top 40 Companies in 2011.

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 2,400 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Oshkosh B’Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 25,000 employees, MAP was voted Fortune Indonesia’s Most Admired Companies (Top 20) in 2012 and Forbes Indonesia’s Top 40 Companies in 2011.