Strategic Underwriting Support Associate

Great Eastern; Kuala Lumpur; On-site; MYR 39,000 - 58,000; Full time

Job summary

Great Eastern is seeking an organized New Business Administrative Associate in Kuala Lumpur to support daily operations of the New Business team. You will enter customer data and policy details, process new business proposals, and update records using our workflow systems and email.

The role requires a Diploma or higher in a related field, insurance certifications preferred, and 1–3 years of insurance experience.

Qualifications

• Diploma holder with related discipline; insurance certifications preferred.
• Minimum 1–3 years of relevant experience in the insurance industry.
• Computer literacy with good working knowledge of MS Office applications.
• Good interpersonal skills, customer service oriented and meticulous.
• Good teamwork and ability to work under pressure.

Responsibilities

• Process data entry of customer information and policy details into the source system.
• Process new business proposals through the workflow system promptly and accurately.
• Update customer information and policy details per supporting documents by mail or email.
• Send notifications to intermediaries about outstanding requirements and actions for risk assessment and policy inception.
• Process intermediary requests and enquiries promptly and accurately.
• Review bank/insurance billing slips for accuracy and resolve discrepancies.
• Coordinate with intermediaries and internal stakeholders to resolve daily operational issues.
• Assist with back-up duties during the team's absence and other ad hoc tasks.
• Maintain awareness of regulatory compliance risks and take steps to mitigate them.
• Keep abreast of industry trends in regulatory compliance and emerging threats.

Skills

Interpersonal skills

Customer service orientation

Analytical skills

Team player

MS Office proficiency

Education

Diploma or above in Banking/Finance/Business/Accounting

Tools

MS Office

Job description

Great Eastern is seeking an organized New Business Administrative Associate in Kuala Lumpur to support daily operations of the New Business team. You will enter customer data and policy details, process new business proposals, and update records using our workflow systems and email.

The role requires a Diploma or higher in a related field, insurance certifications preferred, and 1–3 years of insurance experience.