Strategic Travel Solutions Architect - Asia

Flight Centre Careers Job Listings; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

Flight Centre Careers is seeking a Solutions Design Consultant for Asia to craft tailored solutions for multinational clients. You will collaborate with Sales, Onboarding, and Account Management to draft the blueprint for onboarding through SOR, identify optimization opportunities, and drive value-added solutions across regions.

The role requires a strategic mindset, strong business acumen, and ability to travel up to 10%.

Qualifications

• Minimum 2 years' experience in a similar role within corporate travel management or related industry (MNC account experience preferred).
• Strong knowledge of end-to-end business processes including GDS, QC, online booking tools and reporting tools.

Responsibilities

• Design Statement of Requirements (SOR) for MNC accounts, ensuring scalability and customization based on client needs.
• Support Sales teams in the RFP process by consultatively defining key recommendations, deliverables and timelines.
• Liaise with internal teams to manage client expectations and recommend alternative solutions where needed.
• Document optimization opportunities for existing clients to drive value-adds and efficiencies.
• Communicate effectively with senior stakeholders both internally and externally.
• Identify and highlight potential commercial opportunities during the Solution Design process.
• Lead discussions in conference calls, workshops and meetings during solution design.
• Manage project deadlines and ensure client-facing documentation is kept updated.
• Qualify and quantify risks within onboarding projects and flag to Project Managers.
• Communicate regional capabilities, limitations and recommendations to the global SDC team.

Skills

GDS

Online Booking Tools

Reporting Tools

End-to-end Processes

Education

University degree or equivalent

Tools

QC

Job description

Flight Centre Careers is seeking a Solutions Design Consultant for Asia to craft tailored solutions for multinational clients. You will collaborate with Sales, Onboarding, and Account Management to draft the blueprint for onboarding through SOR, identify optimization opportunities, and drive value-added solutions across regions.

The role requires a strategic mindset, strong business acumen, and ability to travel up to 10%.