Strategic Travel Solutions Designer – Asia

Flight Centre Travel Group; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Inclusive culture

Work-life balance

Global opportunities

Annual events

Job summary

FCM Travel Solutions Asia is seeking a Solutions Design Consultant to tailor client solutions for multinational accounts. You'll champion value propositions, combine tech and process knowledge, and guide customers toward optimized business travel programs.

You will collaborate with Sales, Onboarding and Account Management to produce onboarding blueprints, identify optimization opportunities, and deliver value-added solutions that support commercial success.

Qualifications

• 2+ years' experience in a similar role within corporate travel management or related industry

Responsibilities

• Design Statement of Requirements (SOR) for MNC accounts, ensuring scalability and customization based on client needs
• Support Sales teams in the RFP process by consultatively defining key recommendations, deliverables and timelines
• Liaise with internal teams to manage client expectations and recommend alternative solutions where needed
• Document optimization opportunities for existing clients to drive value-adds and efficiencies
• Communicate effectively with senior stakeholders both internally and externally
• Identify and highlight potential commercial opportunities during the Solution Design process
• Lead discussions in conference calls, workshops and meetings during solution design
• Manage project deadlines and ensure client-facing documentation is kept updated
• Qualify and quantify risks within onboarding projects and flag to Project Managers
• Communicate regional capabilities, limitations and recommendations to the global SDC team

Job description

FCM Travel Solutions Asia is seeking a Solutions Design Consultant to tailor client solutions for multinational accounts. You'll champion value propositions, combine tech and process knowledge, and guide customers toward optimized business travel programs.

You will collaborate with Sales, Onboarding and Account Management to produce onboarding blueprints, identify optimization opportunities, and deliver value-added solutions that support commercial success.