Strategic Solutions Design Consultant, Asia

FCM Travel Asia

Kuala Lumpur

On-site

MYR 90,000 - 130,000

Full time

14 days+

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Job summary

FCM Travel Asia is seeking a Solutions Design Consultant to craft tailored Statements of Requirements (SOR) for multinational accounts, driving scalable, value-led designs and client onboarding blueprints.

You will collaborate with Sales, Onboarding and Account Management to uncover opportunities, align timelines, and document optimization steps while coordinating with regional and global teams for consistent delivery.

Qualifications

Minimum 2 years in a similar role (MNC travel experience preferred).
Strong knowledge of end-to-end business processes including GDS, online booking tools, and reporting.
Experience with onboarding processes for MNC clients is preferred.
Bachelor's degree or equivalent is preferred.
Project management certification (Lean/Six Sigma) is a plus but not required.

Responsibilities

Design SOR for MNC accounts with scalable, customized solutions.
Support Sales in RFPs by defining key recommendations, deliverables and timelines.
Collaborate with internal teams to manage client expectations and propose alternatives.
Document optimization opportunities to drive value and efficiency.
Lead solution design discussions in calls, workshops and meetings.
Manage project deadlines and keep client-facing docs updated.
Identify risks and raise flags to Project Managers.
Communicate regional capabilities and recommendations to the global team.