Strategic Sales & Projects Coordinator

Noble Wall Interiors (M) Sdn Bhd

Sungai Buloh New Village

On-site

MYR 33,000 - 45,000

Full time

14 days+

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Job summary

Noble Wall Interiors (M) Sdn Bhd in Sungai Buloh, Malaysia, seeks a detail‑oriented Sales Administrator to support the sales team from quotes to delivery. You will coordinate customers, suppliers and logistics, process orders, and help ensure flawless customer experience on residential and commercial fit‑out projects.

The role owns sales operations end‑to‑end, maintains ERP/CRM records, prepares reports, and liaises with warehouse and marketing teams.

Qualifications

Diploma or Bachelor's Degree in Business Administration, Marketing, Sales, or a related field.
Minimum 2 years of experience in sales administration, customer service, or sales support.
Experience in building materials, interior design, construction, or related industries is an advantage.
Excellent communication and interpersonal skills.
Strong organizational and time management abilities; high level of accuracy.
Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
Ability to multitask, prioritize effectively, and work independently or as part of a team.

Responsibilities

Prepare and follow up on quotations, sales orders, and invoices.
Process customer orders accurately and ensure timely delivery.
Maintain and update customer information and sales records in the company's ERP/CRM system.
Prepare sales reports, forecasts, and other administrative documents.
Assist the sales team with tender submissions and project documentation where required.
Respond promptly to customer enquiries regarding products, pricing, availability, and delivery schedules.
Coordinate with customers on order confirmations, delivery arrangements, and after-sales support.
Handle customer complaints and coordinate with relevant departments for resolution.
Liaise with warehouse and logistics teams to ensure timely order fulfillment.
Coordinate with suppliers regarding product availability, lead times, and special orders.
Monitor inventory availability and communicate stock status to the sales team.
Support project coordination for residential and commercial interior fit-out projects.
Ensure all sales documentation is complete, accurate, and properly filed.
Monitor outstanding quotations and assist the sales team with follow-ups.
Prepare monthly sales reports and performance summaries.
Maintain organized filing systems for contracts, purchase orders, and customer correspondence.
Schedule meetings and appointments for the sales team and assist with exhibitions, product launches, and marketing events.