Sales Coordinator

PERFECT PACKAGING SOLUTIONS SDN. BHD.; George Town; On-site; MYR 50,000 - 80,000; Full time

Job summary

PERFECT PACKAGING SOLUTIONS SDN. BHD. is seeking a Sales Coordinator in Penang to prepare quotations, process orders, and coordinate with production and logistics to ensure on-time delivery.

The role supports the sales team with reports, forecasts, and onboarding of new customers. The ideal candidate holds a Diploma or Bachelor's degree in Marketing, Sales, Engineering or related field with 1–3 years in sales coordination or customer service, preferably in manufacturing.

Qualifications

• Diploma or Bachelor's degree in Marketing, Sales, Engineering or a related field.
• Minimum 1–3 years of experience in sales coordination, customer service, or sales administration.
• Experience in a manufacturing environment is an advantage.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Experience using ERP or accounting systems is preferred.
• Good communication and interpersonal skills.
• Strong organizational and time management abilities.
• Able to multitask and work under pressure.
• Proficient in Mandarin, English and Bahasa Malaysia to liaise with diverse clients and suppliers.

Responsibilities

• Prepare and issue quotations, sales orders, delivery orders, invoices, and other sales-related documents.
• Process customer purchase orders and ensure order accuracy.
• Coordinate with production, warehouse, and logistics to ensure on-time delivery.
• Follow up with customers regarding order status, deliveries, and inquiries.
• Maintain and update customer records and sales databases.
• Monitor inventory availability and coordinate with relevant departments.
• Assist the sales team in preparing reports, presentations, and sales forecasts.
• Handle customer complaints and coordinate with relevant departments for prompt resolution.
• Follow up on outstanding payments and liaise with the finance department when necessary.
• Support new customer onboarding and maintain good customer relationships.
• Prepare monthly sales reports and other management reports.
• Ensure all sales documentation is properly filed and maintained.
• Perform other duties assigned by management from time to time.

Skills

Mandarin language

English language

Bahasa Malaysia

Education

Diploma or Bachelor's Degree in Marketing, Sales, Engineering or related field

Tools

Microsoft Office suite

ERP or accounting systems

Job description

Prepare and issue quotations, sales orders, delivery orders, invoices, and other sales-related documents.

Process customer purchase orders and ensure order accuracy.

Coordinate with production, warehouse, and logistics to ensure on-time delivery.

Follow up with customers regarding order status, deliveries, and inquiries.

Maintain and update customer records and sales databases.

Monitor inventory availability and coordinate with relevant departments.

Assist the sales team in preparing reports, presentations, and sales forecasts.

Handle customer complaints and coordinate with relevant departments for prompt resolution.

Follow up on outstanding payments and liaise with the finance department when necessary.

Support new customer onboarding and maintain good customer relationships.

Prepare monthly sales reports and other management reports.

Ensure all sales documentation is properly filed and maintained.

Perform other duties assigned by management from time to time.

Job Requirements

Diploma or Bachelor's Degree in Marketing, Sales, Engineering or a related field.

Minimum 1–3 years of experience in sales coordination, customer service, or sales administration.

Experience in a manufacturing environment is an advantage.

Proficient in Microsoft Office (Excel, Word, Outlook).

Experience using ERP or accounting systems is preferred.

Good communication and interpersonal skills.

Strong organizational and time management abilities.

Able to multitask and work under pressure.

Detail-oriented with good problem-solving skills.

Proficient in both written and spoken Mandarin, English and Bahasa Malaysia to liaise with diverse clients, suppliers, or associates.