Sales Coordinator/ Sales Support Executive

Private Advertiser; Shah Alam; On-site; MYR 36,000 - 60,000; Full time

Job summary

Private Advertiser in Malaysia seeks a capable Sales Support Coordinator to provide comprehensive administrative and operational support to the Sales Team, ensuring smooth day-to-day sales activities.

You will prepare cost estimates, quotations, and commercial proposals, coordinating with internal departments to progress projects and maintain accurate records. The role involves handling Sales Orders, shipping documentation, and client communications with a focus on timely delivery.

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Marketing, or related field.
• Proven experience in a sales support or coordination role is preferred.
• Strong organizational and multitasking skills.

Responsibilities

• Provide administrative and operational support to the Sales Team for smooth day-to-day activities.
• Prepare cost estimates, quotations, and commercial proposals based on project requirements and pricing guidelines.
• Coordinate with Design, Project, Production, Purchasing and Logistics to progress projects on time.
• Process and manage Sales Orders with accurate product specs, quantities, pricing, and delivery details.
• Maintain and update customer databases, sales records, quotations, orders, and project documents.
• Liaise with clients on quotations, purchase orders, documentation, and delivery schedules.
• Coordinate client meetings, site visits, presentations, and follow-up activities.
• Obtain costing, material prices, lead times, and other data from suppliers and subcontractors for quotations.
• Follow up to ensure costing and project information is received on time.
• Prepare COO documentation and handle COO applications under relevant FTAs where applicable.
• Arrange shipment bookings, liaise with freight forwarders and monitor delivery status.
• Assist in tender submissions, project costing, and other sales-related documentation.

Skills

Sales support

Coordination

Microsoft Office

Education

Diploma or Bachelor's degree in Business Administration or Marketing

Tools

Microsoft Office

Job description

Provide comprehensive administrative and operational support to the Sales Team to ensure smooth and efficient day-to-day sales activities.

Prepare cost estimates, quotations, and commercial proposals based on project requirements, supplier costs, and internal pricing guidelines.

Coordinate with internal departments, including Design, Project, Production, Purchasing, and Logistics, to ensure projects progress according to agreed requirements and timelines.

Process and manage Sales Orders (SO), ensuring all product specifications, quantities, pricing, delivery requirements, and customer information are accurate and properly recorded in the system.

Maintain and update customer databases, sales records, project information, quotations, orders, and other relevant documentation.

Liaise with clients on quotations, purchase orders, documentation, delivery schedules, project updates, and other sales-related matters.

Assist the Sales Team in coordinating client meetings, site visits, presentations, project discussions, and follow-up activities.

Coordinate with suppliers and subcontractors to obtain costing, material prices, lead times, and other information required for quotation preparation.

Follow up with suppliers and internal departments to ensure costing and project information are received accurately and on time.

Prepare and coordinate Certificate of Origin (COO) documentation and handle applications under relevant Free Trade Agreements (FTA) where applicable.

Coordinate shipment bookings, liaise with freight forwarders and logistics providers, and monitor shipment and delivery status.

Prepare and maintain relevant shipping, export, customs, and project documentation as required.

Assist in monitoring quotation, order, production, and delivery status and follow up with relevant parties to ensure deadlines are met.

Support the preparation of sales reports, project updates, costing analysis, and other management reports when required.

Ensure proper filing and documentation of sales-related records for easy reference and audit purposes.

Assist with tender submissions, project costing, and other sales-related documentation where required.

Perform general office administration and undertake other ad-hoc duties and responsibilities as assigned by the Sales Manager or Management.

Requirements

Diploma or Bachelor's degree in Business Administration, Marketing, or related field

Proven experience in a sales support or coordination role is preferred

Strong organizational and multitasking skills

Good communication and interpersonal skills

High attention to detail and accuracy

Proficient in Microsoft Office (Excel, Word, PowerPoint)

Ability to work independently and as part of a team

Experience in project coordination or tender processes

Ability to handle multiple projects in a fast-paced environment

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• Which of the following Microsoft Office products are you experienced with?