Sales Administrator / Sales Support

Noble Wall Interiors (M) Sdn Bhd; Sungai Buloh New Village; Presencial; MYR 33.000 - 45.000; Jornada completa

Descripción de la vacante

Noble Wall Interiors (M) Sdn Bhd in Sungai Buloh, Malaysia, seeks a detail‑oriented Sales Administrator to support the sales team from quotes to delivery. You will coordinate customers, suppliers and logistics, process orders, and help ensure flawless customer experience on residential and commercial fit‑out projects.

The role owns sales operations end‑to‑end, maintains ERP/CRM records, prepares reports, and liaises with warehouse and marketing teams.

Formación

• Diploma or Bachelor's Degree in Business Administration, Marketing, Sales, or a related field.
• Minimum 2 years of experience in sales administration, customer service, or sales support.
• Experience in building materials, interior design, construction, or related industries is an advantage.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities; high level of accuracy.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Ability to multitask, prioritize effectively, and work independently or as part of a team.

Responsabilidades

• Prepare and follow up on quotations, sales orders, and invoices.
• Process customer orders accurately and ensure timely delivery.
• Maintain and update customer information and sales records in the company's ERP/CRM system.
• Prepare sales reports, forecasts, and other administrative documents.
• Assist the sales team with tender submissions and project documentation where required.
• Respond promptly to customer enquiries regarding products, pricing, availability, and delivery schedules.
• Coordinate with customers on order confirmations, delivery arrangements, and after-sales support.
• Handle customer complaints and coordinate with relevant departments for resolution.
• Liaise with warehouse and logistics teams to ensure timely order fulfillment.
• Coordinate with suppliers regarding product availability, lead times, and special orders.
• Monitor inventory availability and communicate stock status to the sales team.
• Support project coordination for residential and commercial interior fit-out projects.
• Ensure all sales documentation is complete, accurate, and properly filed.
• Monitor outstanding quotations and assist the sales team with follow-ups.
• Prepare monthly sales reports and performance summaries.
• Maintain organized filing systems for contracts, purchase orders, and customer correspondence.
• Schedule meetings and appointments for the sales team and assist with exhibitions, product launches, and marketing events.

Conocimientos

Customer service

Communication

Organization

Time management

Multitasking

Educación

Diploma/Bachelor's Degree in Business Administration, Marketing, Sales or related

Herramientas

Microsoft Office

Descripción del empleo

• Prepare quotes, process orders and coordinate customers, suppliers and logistics.
• Work on residential and commercial fit-out projects.
• Own sales operations and customer experience, impacting projects end-to-end!

RM 3000 - RM 4000

The Sales Administrator / Sales Support provides administrative and operational support to the sales team to ensure efficient sales processes and excellent customer service. The role includes preparing quotations, processing sales orders, coordinating with customers, suppliers, warehouse and logistics, maintaining accurate sales records, and supporting residential and commercial fit-out projects.

Job Requirements

Key Responsibilities:

• Prepare and follow up on quotations, sales orders, and invoices.
• Process customer orders accurately and ensure timely delivery.
• Maintain and update customer information and sales records in the company's ERP/CRM system.
• Prepare sales reports, forecasts, and other administrative documents.
• Assist the sales team with tender submissions and project documentation where required.
• Respond promptly to customer enquiries regarding products, pricing, availability, and delivery schedules.
• Coordinate with customers on order confirmations, delivery arrangements, and after-sales support.
• Handle customer complaints and coordinate with relevant departments for resolution.
• Liaise with warehouse and logistics teams to ensure timely order fulfillment.
• Coordinate with suppliers regarding product availability, lead times, and special orders.
• Monitor inventory availability and communicate stock status to the sales team.
• Support project coordination for residential and commercial interior fit-out projects.
• Ensure all sales documentation is complete, accurate, and properly filed.
• Monitor outstanding quotations and assist the sales team with follow-ups.
• Prepare monthly sales reports and performance summaries.
• Maintain organized filing systems for contracts, purchase orders, and customer correspondence.
• Schedule meetings and appointments for the sales team and assist with exhibitions, product launches, and marketing events.

Qualifications & Skills:

• Diploma or Bachelor's Degree in Business Administration, Marketing, Sales, or a related field.
• Minimum 2 years of experience in sales administration, customer service, or sales support.
• Experience in building materials, interior design, construction, or related industries is an advantage.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities; high level of accuracy and attention to detail.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint.
• Ability to multitask, prioritize effectively, and work independently or as part of a team.
• Customer-focused with strong problem-solving skills.
• Knowledge of interior decorative materials (wall panels, laminates, decorative boards, ceiling systems, acoustic panels, flooring) is preferred.
• Familiarity with project quotations, specifications, and construction documentation.