Strategic Channel Account Manager - IT Solutions

Tec D Malaysia; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Elective Benefits

Career growth programs

Life Empowerment Program

Diversity & Inclusion

Global onboarding

Job summary

Tec D Malaysia is seeking an Accounts Manager to drive the full sales cycle with our partner network, maximizing revenue, margin, and partner satisfaction. You will develop deep relationships with key contacts inside partner organizations and uncover opportunities while delivering ongoing value.

Reporting to the Channels Director, you will plan and execute outbound campaigns, understand our product range, and coordinate with Technical Services to tailor winning solutions.

Qualifications

• Minimum 4 to 6 years of experience selling IT solutions in the channel.
• Tertiary IT degree or Diploma preferable.

Responsibilities

• With assistance from the Channels Director build and execute a call plan that will ensure maximum return from the business partner community.
• Develop a solid understanding of the product range and present an informed overview.
• Up and cross sell each opportunity for maximum margin return and differentiation.
• Understand strengths and weaknesses in the product sets from a technical perspective.
• Liaise with other divisions of the Company, as required, to ensure efficient customer transactions that ultimately deliver a sound buying experience for the Company's partners.
• Keep CRM up to date to ensure you and the management team have an accurate view of your business.
• Ensure all quotations are followed up and moved through the various levels of a sales cycle with ultimate goal, being of closure.
• Capture and maintain all relevant data needed to sell and renew maintenance.
• Plan, design and implement outbound campaigns as necessary to deliver on agreed margin goals
• Make outbound sales calls to business partners and prospects as per call plan.
• Identify the Company's services opportunities in conjunction with the the Company's Technical Services team.
• Ensure all quotations are built using the company quotation tool.
• Provide Sales Support Specialist with all relevant information necessary to build and configure the 'winning' solution.
• Achieve and maintain sales certification for relevant product groups when required
• Ensure all partner issues are resolved promptly and seek management guidance where necessary.
• Ensure all business partners are alerted of any upcoming renewals
• Ensure the CRM is updated and used pro-actively to drive business engagements and forecasting
• Accurately forecast business with Sales Manager on a monthly basis.
• Work with Sales Support and provide support where necessary to ensure timely logging of orders.

Skills

Channel sales experience

IT solutions knowledge

Relationship building

Communication skills

Self management

Maturity

Business acumen

Presentation skills

Value selling

Closing opportunities

Technical competence

Education

Tertiary IT degree or Diploma

Tools

CRM

Quotation tool

Job description

Tec D Malaysia is seeking an Accounts Manager to drive the full sales cycle with our partner network, maximizing revenue, margin, and partner satisfaction. You will develop deep relationships with key contacts inside partner organizations and uncover opportunities while delivering ongoing value.

Reporting to the Channels Director, you will plan and execute outbound campaigns, understand our product range, and coordinate with Technical Services to tailor winning solutions.