Store Team Leader & Performance Coach

Samsonite International S.A; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

Samsonite International S.A in Kuala Lumpur is seeking a candidate who will take ownership of store and personal productivity. You will lead the team by setting goals, resolving customer issues, and ensuring all tasks are completed efficiently without impacting service.

The ideal candidate excels in conflict resolution, inspires performance, and utilizes training initiatives to develop the team.

Responsibilities

• Take ownership for store and personal productivity.
• Contributes to setting goals and holds team accountable for productivity standards.
• Provides leadership through role modeling service behaviors.
• Ensures customer issues are resolved in the store.
• Consistently ensures daily tasks are completed without impacting service.
• Resolve conflicts with team members productively.
• Inspires team to meet performance standards.
• Utilizes training initiatives to assist in developing the team.

Job description

Samsonite International S.A in Kuala Lumpur is seeking a candidate who will take ownership of store and personal productivity. You will lead the team by setting goals, resolving customer issues, and ensuring all tasks are completed efficiently without impacting service.

The ideal candidate excels in conflict resolution, inspires performance, and utilizes training initiatives to develop the team.