Retail Sales Coach & Team Leader

Samsonite International S.A; Johor Bahru; On-site; MYR 50,000 - 70,000; Full time

Job summary

Samsonite International S.A is looking for a dedicated professional to take ownership of store productivity in Johor Bahru, Malaysia. You will lead the team, ensuring productivity standards are met, resolve customer issues, and develop your team through coaching. This role requires strong leadership and a focus on continuous improvement in service delivery. Join us in inspiring our team to meet and exceed performance standards.

Responsibilities

• Take ownership and accountability for store and personal productivity.
• Contributes to setting goals and holds team accountable for productivity standards.
• Provides leadership through role modeling service behaviors and approach standards.
• Ensures customer issues are resolved in the store.
• Completes all daily tasks without negatively impacting service.

Job description

Samsonite International S.A is looking for a dedicated professional to take ownership of store productivity in Johor Bahru, Malaysia. You will lead the team, ensuring productivity standards are met, resolve customer issues, and develop your team through coaching. This role requires strong leadership and a focus on continuous improvement in service delivery. Join us in inspiring our team to meet and exceed performance standards.