Store Operations Lead - Customer Experience & Sales

Guardian Health and Beauty Sdn Bhd; Johor Bahru; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Team Member Discount

Health insurance

13th month salary

Job summary

Guardian Health and Beauty Sdn Bhd is seeking a Store Associate to assist the Store Manager in running the outlet, handle daily tasks, supervise staff, and ensure excellent customer service. The role focuses on maintaining cash procedures, promoting promotions, and delivering strong sales performance.

You'll contribute to a clean, well-merchandised store and resolve customer inquiries, with opportunities for promotion within a leading health and beauty chain in Malaysia.

Qualifications

• Meticulous and detail oriented.
• Pleasant disposition with a friendly attitude.
• Customer service oriented and able to handle inquiries.

Responsibilities

• Responsible in assisting Store Manager/Executive in Charge for overall Outlet Operation
• Handle all day-to-day task at store (cash money, daily report, promotion etc)
• Supervise staffs (attendance, briefing, follow up)
• To demonstrate excellent customer service and build & maintain good rapport with customers
• Play an integral part in contributing towards outlet sales achievement & sales growth
• Maintain cash accurately according to the set procedures and to keep proper records of operation
• Actively promote stocks or promotional mechanics to customer
• Responsible in dealing with customer inquiries and complaints
• Assisting in all aspects of outlet , especially display, merchandising and cleanliness

Skills

Meticulous

Pleasant disposition

Customer service oriented

Job description

Guardian Health and Beauty Sdn Bhd is seeking a Store Associate to assist the Store Manager in running the outlet, handle daily tasks, supervise staff, and ensure excellent customer service. The role focuses on maintaining cash procedures, promoting promotions, and delivering strong sales performance.

You'll contribute to a clean, well-merchandised store and resolve customer inquiries, with opportunities for promotion within a leading health and beauty chain in Malaysia.