Retail Operations Lead

Guardian Health & Beauty; Pahang; On-site; MYR 28,000 - 39,000; Full time

Job summary

Guardian Health & Beauty in Malaysia seeks a dedicated store associate to assist the Store Manager in daily Outlet operations and drive sales.

You will handle cash and daily reports, supervise staff, maintain display standards, and promote promotions while ensuring excellent customer service and a welcoming shopping environment.

You will respond to customer inquiries and help maintain cleanliness and order, contributing to outlet targets and memorable shopping experiences for customers.

Responsibilities

• Assist in overall outlet operation alongside Store Manager.
• Handle day-to-day store tasks including cash handling, daily reports, and promotions.
• Supervise staff attendance, briefing, and follow-ups.
• Provide excellent customer service and build rapport with customers.
• Contribute to outlet sales achievement and growth.
• Maintain cash accurately and keep proper records of operation.
• Promote stocks and promotional mechanics to customers.
• Deal with customer inquiries and complaints.
• Assist in outlet display, merchandising, and cleanliness.

Job description

Guardian Health & Beauty in Malaysia seeks a dedicated store associate to assist the Store Manager in daily Outlet operations and drive sales.

You will handle cash and daily reports, supervise staff, maintain display standards, and promote promotions while ensuring excellent customer service and a welcoming shopping environment.

You will respond to customer inquiries and help maintain cleanliness and order, contributing to outlet targets and memorable shopping experiences for customers.