Store Operations Lead: Sales & Customer Experience

Guardian Health and Beauty Sdn Bhd; Pahang; On-site; MYR 26,000 - 33,000; Full time

Benefits offered by this job

Team Member Discount

Health insurance

Maternity leave

Parental leave

Opportunities for promotion

Additional leave

13th month salary (Full Time Only)

Job summary

Guardian Health and Beauty Sdn Bhd is seeking a Store Team Member to support the Store Manager in daily outlet operations in Malaysia. You will handle cash, reports, promotions, supervise staff and ensure excellent customer service to build rapport with customers.

You will contribute to outlet sales growth, maintain stock display and merchandising, and participate in promotions while ensuring cleanliness and smooth operations during shifts, weekends and holidays.

Qualifications

• Malaysian
• Able to work on shifts
• Able to work on weekdays, weekend and public holiday
• Able to work at least 3 month
• Additional leave
• Health insurance
• Maternity leave
• Parental leave

Responsibilities

• Responsible in assisting Store Manager/Executive in Charge for overall Outlet Operation
• Handle all day-to-day task at store (cash money, daily report, promotion etc)
• Supervise staffs (attendance, briefing, follow up)
• To demonstrate excellent customer service and build & maintain good rapport with customers
• Play an integral part in contributing towards outlet sales achievement & sales growth
• Maintain cash accurately according to the set procedures and to keep proper records of operation
• Actively promote stocks or promotional mechanics to customer
• Responsible in dealing with customer inquiries and complaints
• Assisting in all aspects of outlet , especially display, merchandising and cleanliness

Skills

Meticulous

Pleasant disposition

Customer service oriented

Job description

Guardian Health and Beauty Sdn Bhd is seeking a Store Team Member to support the Store Manager in daily outlet operations in Malaysia. You will handle cash, reports, promotions, supervise staff and ensure excellent customer service to build rapport with customers.

You will contribute to outlet sales growth, maintain stock display and merchandising, and participate in promotions while ensuring cleanliness and smooth operations during shifts, weekends and holidays.