Retail Store Lead: Sales, Service & Ops

Guardian Health and Beauty Sdn Bhd; Kuala Lumpur; On-site; MYR 28,000 - 45,000; Full time

Job summary

Guardian Health and Beauty Sdn Bhd in Kuala Lumpur is seeking a Store Associate to assist the Store Manager in day-to-day outlet operations and to deliver excellent customer service. You will supervise staff, manage cash handling, daily reports and promotions, and ensure showroom display, merchandising and store cleanliness to support sales growth and customer satisfaction.

Maintaining strong teamwork and proactive communication will help achieve outlet targets while upholding brand standards

Qualifications

• Outlets operations knowledge and customer service focus.
• Ability to supervise staff and manage attendance.
• Experience in cash handling and cash reconciliation.
• Familiar with display and merchandising standards.
• Excellent communication and problem resolution skills.

Responsibilities

• Assist Store Manager in overall outlet operations.
• Handle daily tasks including cash, reports, promotions.
• Supervise staff and briefing; monitor attendance.
• Deliver excellent customer service and build rapport.
• Promote products and promotions to customers.
• Maintain display, merchandising and store cleanliness.

Skills

Customer service

Supervision

Merchandising

Cash handling

Daily reporting

Job description

Guardian Health and Beauty Sdn Bhd in Kuala Lumpur is seeking a Store Associate to assist the Store Manager in day-to-day outlet operations and to deliver excellent customer service. You will supervise staff, manage cash handling, daily reports and promotions, and ensure showroom display, merchandising and store cleanliness to support sales growth and customer satisfaction.

Maintaining strong teamwork and proactive communication will help achieve outlet targets while upholding brand standards