Store Operations Lead – Retail Sales & Service

Guardian Health and Beauty Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 31,000; Full time

Benefits offered by this job

13 month salary (Full Time Only)

Team Member Discount

Health insurance

Maternity leave

Parental leave

Flexible Working Hours

Job summary

Guardian Health and Beauty Sdn Bhd is seeking a Store/Outlet Associate to support the Store Manager in daily operations and customer service. You will handle cash, reports, promotions, and maintain store presentation while supervising team members.

The role emphasizes delivering excellent customer service, promoting promotions, and ensuring accurate cash handling with tidy records. Opportunities for promotion and various leaves are available.

Qualifications

• Malaysian
• Able to work on shifts
• Able to work on weekdays, weekend and public holidays
• Able to work at least 3 months
• Additional leave
• Health insurance
• Maternity leave
• Parental leave
• Opportunities for promotion

Responsibilities

• Responsible in assisting Store Manager/Executive in Charge for overall Outlet Operation
• Handle all day-to-day task at store (cash money, daily report, promotion etc)
• Supervise staffs (attendance, briefing, follow up)
• To demonstrate excellent customer service and build & maintain good rapport with customers
• Play an integral part in contributing towards outlet sales achievement & sales growth
• Maintain cash accurately according to the set procedures and to keep proper records of operation
• Actively promote stocks or promotional mechanics to customer
• Responsible in dealing with customer inquiries and complaints
• Assisting in all aspects of outlet , especially display, merchandising and cleanliness

Skills

Meticulous

Pleasant disposition

Customer service oriented

Job description

Guardian Health and Beauty Sdn Bhd is seeking a Store/Outlet Associate to support the Store Manager in daily operations and customer service. You will handle cash, reports, promotions, and maintain store presentation while supervising team members.

The role emphasizes delivering excellent customer service, promoting promotions, and ensuring accurate cash handling with tidy records. Opportunities for promotion and various leaves are available.