Store Manager — Lead Sales & Store Operations

MAP ACTIVE MALAYSIA SDN. BHD.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Converse Malaysia, MAP Active Malaysia, seeks a Store Manager to oversee the Converse Midvalley KL store. Lead operations, sales, and customer service while ensuring merchandising standards, inventory control, and KPI performance. Role requires motivating the team, building customer loyalty, and addressing ad-hoc duties as needed.

The ideal candidate has 1–3 years in retail, strong communication, and a sales-driven mindset to thrive in a fast-paced environment, including shift work and weekends.

Qualifications

• Minimum 1–3 years in retail
• Strong customer service and sales orientation
• Excellent communication and interpersonal skills
• Able to work in a fast-paced environment and on retail shifts

Responsibilities

• Proactively follow up on customer queries and needs.
• Achieve standards on sales floor, cashier counter and service zone at all times.
• Monitor and achieve store sales and KPI metrics (CR, UPT, ATV).
• Oversee general store operations: merchandising, inventory, stock takes, housekeeping.
• Operate tills with accurate cash handling.

Skills

Customer service

Sales driven

Communication skills

Team player

Tools

Cash handling

Job description

Converse Malaysia, MAP Active Malaysia, seeks a Store Manager to oversee the Converse Midvalley KL store. Lead operations, sales, and customer service while ensuring merchandising standards, inventory control, and KPI performance. Role requires motivating the team, building customer loyalty, and addressing ad-hoc duties as needed.

The ideal candidate has 1–3 years in retail, strong communication, and a sales-driven mindset to thrive in a fast-paced environment, including shift work and weekends.