Area Manager, Malaysia - Multi-Unit Retail Leader

Crocs; Kuala Selangor; On-site; MYR 70,000 - 110,000; Full time

Job summary

Crocs, Inc. is seeking an experienced Store Manager for our Kuala Selangor location in Malaysia. You will lead store operations, set performance standards for managers, and ensure adherence to company policies while driving sales and profitability.

You will recruit, develop and retain talent, optimize labor, merchandise, and loss prevention, and deliver outstanding guest service. The role requires strong leadership, communication, and analytical skills, and may involve travel for training.

Qualifications

• Bachelor's degree preferred or 4 years of retail management experience.
• Experience in specialty retail, multi-unit management preferred.
• Proficient in Excel, PowerPoint, Word, Internet, POS and digital literacy.
• Willing to travel by car & air for role responsibilities.
• Strong attention to detail and ability to work autonomously.
• Excellent interpersonal, communication and leadership skills.
• Ability to move merchandise and stand for long shifts; manage labor and schedules.

Responsibilities

• Establish high standards for store management performance and set clear expectations for store managers.
• Communicate and ensure compliance with all company policies and directives.
• Maintain a principled level of business ethics and integrity.
• Meet or exceed area financial projections and maximize revenue opportunities.
• Demonstrate strong organizational and time management skills through compliance with operational directives.
• Use labor management tools to ensure stores are staffed appropriately to increase efficiency.
• Deliver a high level of operational excellence including store appearance, loss prevention, cash handling, inventory control, visual merchandising, and safety and security of people and assets.
• Lead and develop guest service skills of each manager to ensure each guest receives friendly service upon each visit to the location.
• Recruitment, Development and Retention of Talent.
• Supervise store manager function identified in area and provide feedback through coaching and corrective action.
• Assess and develop talent within the team for future growth.
• Staff locations appropriately with friendly sales associates for seasonal hiring.
• Maintain compliance with federal and state regulations concerning employment.

Skills

Retail management

Leadership

Communication

Time management

Interpersonal skills

Education

Bachelor's degree preferred

Tools

POS systems

Excel

PowerPoint

Microsoft Word

Job description

Crocs, Inc. is seeking an experienced Store Manager for our Kuala Selangor location in Malaysia. You will lead store operations, set performance standards for managers, and ensure adherence to company policies while driving sales and profitability.

You will recruit, develop and retain talent, optimize labor, merchandise, and loss prevention, and deliver outstanding guest service. The role requires strong leadership, communication, and analytical skills, and may involve travel for training.