Solution Engineer, SEA

Geek Plus International Company Limited; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

5-day workweek

Global exposure

Opportunities for global mobility

Performance bonus

Medical and dental coverage

Annual leave 14–21 days

Job summary

Geek+ is seeking a Solution Engineer to join our team. The role involves engaging with customers to understand objectives, challenges, and technical needs, and collaborating with the sales team to tailor solutions that meet expectations.

The ideal candidate holds a Bachelor's degree in Industrial Engineering, Logistics, or related fields, with 5 years in solution engineering or similar roles, and strong communication and presentation skills in English and Chinese.

Qualifications

• Bachelor's degree in Industrial Engineering, Logistics, Supply Chain Management or a related field
• 5 years of experience in solution engineering, pre-sales engineering, or similar role
• Excellent communication and presentation skills with ability to explain complex concepts
• Strong problem-solving and analytical skills with ability to manage multiple priorities
• Familiarity with AutoCAD and Microsoft Office is highly advantageous

Responsibilities

• Engage with customers to understand business objectives, challenges, and technical needs
• Participate in discussions to gather information and insights for designing effective solutions
• Work with sales to identify opportunities and customize solutions per customer expectations
• Provide technical expertise during the sales process to align requirements with design
• Analyze customer requirements by evaluating existing systems, processes, and pain points
• Create engaging presentations and demonstrations to showcase value and capabilities
• Communicate complex technical concepts to technical and non-technical audiences

Skills

Communication

Presentation

Analytical thinking

Multitasking

English and Chinese

Education

Bachelor's degree in Industrial Engineering, Logistics, or Supply Chain

Tools

AutoCAD

Microsoft Office

Job description

Geek+ is an advanced robotics technology company specialized in smart logistic solutions. Founded in 2015 and headquartered in Beijing, China, the company has become the largest independent logistics robotics company worldwide, with over 300 projects globally. Clients include Fortune 500 companies, and leaders in retail, apparel, automotive, ecommerce, manufacturing and more. Geek+ has over 1200 employees and offices in China, Japan, Hong Kong, Singapore, Germany, the UK and the US.

Geek+ is looking for a Solution Engineer to join our team. Are you someone who is driven by curiosity, and craves a good challenge? Join us and be part of this exciting adventure!

What you have to do

Engage with customers to understand their business objectives, challenges, and technical needs. Participate in discussions and meetings to gather detailed information and insights that will help in designing effective solutions

Work closely with the sales team to identify opportunities and customize solutions according to customer expectations. Provide technical expertise and insights during the sales process to ensure alignment between customer requirements and solution design

Conduct a comprehensive analysis of customer requirements by evaluating their existing systems, processes, and pain points. Identify areas where our products can provide value and address their challenges

Create engaging presentations and demonstrations to showcase the value and capabilities of our solutions. Effectively communicate complex technical concepts to both technical and non-technical audiences

What you need to have

Bachelor's degree in Industrial Engineering, Logistics, Supply Chain Management or a related field

5 years of experience in solution engineering, pre-sales engineering, or similar role

Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences

Strong problem-solving and analytical skills, ability to manage multiple priorities effectively

Familiarity with AutoCAD and Microsoft Office is highly advantageous

Good in spoken and written English and Chinese

What we offer

5-dayworkweek

Youngandenergeticworkculturewithglobalexposure

Opportunitiesforglobalmobility

Doublepayandattractiveperformancebonus

Medicalanddentalcoverage

14to21daysofAnnualLeaveentitlement