SMB Channel Growth & Partnerships Lead

Maxis Broadband Sdn Bhd; Kuala Lumpur; Presencial; MYR 90 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Education support

Phone Bill Allowance

Mobile Phone Subsidy

Resumo da oferta

Maxis Broadband Sdn Bhd in Malaysia is seeking a Channel Sales Manager to develop and manage indirect sales channels for the SME segment, driving revenue growth through strategic planning, partner relationships and operational excellence.

The role focuses on recruiting and enabling SME channel partners, monitoring performance with KPIs and CRM, collaborating with marketing and product teams to deliver value to SME customers.

Qualificações

• Experience in channel sales or partner management within SME segment.
• Strong collaboration with cross-functional teams and customers.

Responsabilidades

• Develop and execute channel sales strategies, setting objectives and tracking performance using KPIs and CRM systems to achieve SME revenue goals.
• Recruit, build, and nurture strong, collaborative relationships with SME channel partners, providing tailored support, training, resources, and prompt conflict resolution to foster trust.
• Utilise data analytics to monitor channel performance, identify trends, and make informed decisions to optimise strategies, partner incentives, and overall channel effectiveness.
• Enable partners by effectively communicating product updates, market insights, and best practices; ensuring they are well-equipped and empowered to sell Maxis mobile, broadband and fixed solutions successfully.
• Proactively identify and solve channel-related challenges, developing contingency plans and adapting strategies based on market trends, competitor activities, and partner feedback.
• Collaborate effectively with internal teams (e.g. marketing, product, support) to ensure partners receive comprehensive support and to align cross-functional efforts for channel success.
• Champion a customer-centric approach within the channel, guiding partners to understand and deliver value based on the specific needs of SME customers.
• Ensure accountability for channel outcomes, manage commitments to partners and stakeholders effectively, and maintain high standards of operational excellence and follow-through

Descrição da oferta de emprego

Maxis Broadband Sdn Bhd in Malaysia is seeking a Channel Sales Manager to develop and manage indirect sales channels for the SME segment, driving revenue growth through strategic planning, partner relationships and operational excellence.

The role focuses on recruiting and enabling SME channel partners, monitoring performance with KPIs and CRM, collaborating with marketing and product teams to deliver value to SME customers.