This role involves managing shipping and logistics operations, including preparation and verification of shipping documents, coordination of import and export shipments, and ensuring compliance with regulations and company policies.
Key responsibilities
- Prepare and verify shipping documents, including invoices, packing lists, delivery orders, bills of lading and other relevant documents
- Coordinate import and export shipments with freight forwarders, shipping agents, customs brokers and transporters
- Arrange delivery schedules, cargo collection and transportation to ensure on-time shipment and delivery
- Monitor shipment status and update relevant departments on delivery progress or delays
- Assist with customs declarations, permit applications and clearance procedures where applicable
- Ensure shipping documents are complete, accurate and properly filed for record-keeping and audit purposes
- Coordinate with the warehouse, production, purchasing and sales departments on shipment requirementsVerify shipping charges, freight invoices and related transportation costs
- Follow up on shipment discrepancies, damaged goods, delays and other logistics issues
- Ensure compliance with company policies, safety requirements and applicable import/export regulations
Job Requirements
- Diploma or Certificate in Logistics, Supply Chain Management, Business Administration or a related field
- Preferably 1–3 years of working experience in shipping, logistics or import/export operations
- Familiar with shipping documentation, customs clearance and import/export procedures in Malaysia
- Knowledge of freight forwarding, transportation arrangements and shipment tracking
- Proficient in Microsoft Office, especially Excel and Word
- Good communication, coordination, problem-solving and organizational skills
- Able to work independently, meet deadlines and manage multiple shipments
- Detail-oriented, responsible and willing to learn
- Good command of English and Bahasa Malaysia; Mandarin is an added advantage