SFE Manager: Growth, Digital Strategy & Analytics

Zuellig Pharma; Malaysia; On-site; MYR 150,000 - 220,000; Full time

Job summary

Zuellig Pharma is seeking a Sales Force Effectiveness Manager in Malaysia to lead the development, implementation and monitoring of SFE frameworks, plans, training, processes, tools, and systems. You will drive sales growth and productivity while overseeing digital initiatives across the commercial team to improve customer experience and new business models.

The role requires strong leadership, analytical thinking, and the ability to collaborate with cross‑functional teams to deliver measurable

Qualifications

• People management capability.
• Strong communication skills, both verbal and written.
• Strong problem solving and decision‑making skills.
• Analytical and logical thinking abilities.

Responsibilities

• Lead and manage Sales Force Effectiveness by developing and implementing a robust SFE framework to govern all activities and drive KPI implementation.
• Implement segmentation and targeting processes to ensure targeting effectiveness for the sales force.
• Develop, monitor and deploy sales capability measurement tools; share results with leadership for improvements.
• Develop a sales force sizing model to optimize use of human and OPEX resources.
• Create a sales recognition program and rewards system to motivate the sales force and inform payout analytics.
• Benchmark SOV, productivity and capabilities against competitors to align with company strategy.
• Participate in key decision‑making groups to improve tools and processes for customer experiences.
• Collaborate with the Digital Lead on digital strategy and projects to enhance customer experience and new business models.
• Promote adherence to Zuellig Pharma core values in day‑to‑day responsibilities.

Skills

People Management

Communication skills

Problem solving

Analytical thinking

Job description

Zuellig Pharma is seeking a Sales Force Effectiveness Manager in Malaysia to lead the development, implementation and monitoring of SFE frameworks, plans, training, processes, tools, and systems. You will drive sales growth and productivity while overseeing digital initiatives across the commercial team to improve customer experience and new business models.

The role requires strong leadership, analytical thinking, and the ability to collaborate with cross‑functional teams to deliver measurable