Service Technician - Penang

KONE Pte Ltd; Penang; On-site; MYR 28,000 - 50,000; Full time

Job summary

KONE Malaysia is seeking a Service Technician to join the Service Maintenance team in Georgetown. You will attend fault calls, perform maintenance, repairs, and installations on escalators and elevators as part of a small Field Service Specialists group.

With a minimum of 3 years’ experience in the elevator/escalator industry and a basic mechanical and electrical knowledge, you will build strong customer relationships, report work in real-time, and travel as required.

Qualifications

• Minimum 3 years’ experience in elevator and escalator industry.
• Basic mechanical and electrical knowledge.
• Possesses a service mindset.
• Willing to travel.
• Own transport and a valid motorbike license.
• Able to work in a fast-paced environment.
• Basic digital skills to use KONE systems on mobile.

Responsibilities

• Carry out any work that's related to lift maintenance.
• Responsible for accurate and real-time back reporting of work performed to ensure accuracy of customer notification.
• Responsible for maintaining excellent relationships with customers.
• Perform maintenance, repairs, and installation in collaboration with other Field Service Specialists.
• Manages daily workload with minimal assistance from Supervisor.
• Effective communication with all stakeholders.
• Ensure safety at all times.
• Depending on seniority, you may be required to give training/coaching to persons nominated by the supervisor.

Skills

Mechanical knowledge

Electrical knowledge

Service mindset

Willing to travel

Customer relationship

Job description

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

KONE Malaysia is embarking upon an exciting growth phase and as such we are seeking a Service Technician to join our Service Maintenance team in Georgetown. You will work in a small group of Field Service Specialists attending fault calls, completing escalator/elevator repairs, and servicing an allocated maintenance run.

Being part of a global organization that actively supports your career and internal promotions, means that for the right person, this critical role could be the next step in a

fantastic career at KONE.

What will you be doing?

Carry out any work that's related to lift maintenance.

Responsible for accurate and real-time back reporting of work performed to ensure accuracy of customer notification.

Responsible for maintaining excellent relationships with customers.

Perform maintenance, repairs, and installation in collaboration with other Field Service Specialists.

Manages daily workload with minimal assistance from Supervisor.

Effective communication with all stakeholders.

Ensure safety at all times.

Depending on seniority, you may be required to give training/coaching to persons nominated by the supervisor.

Are you the one?

Minimum 3 years’ experience in elevator and escalator industry is an advantage.

Have a basic mechanical and electrical knowledge.

Possesses a service mindset.

Willing to travel.

Possesses own transport and valid motorbike license.

Able to work in a fast-paced environment.

Have a basis digital foundation skill to use KONE system and application via mobile phone for work purpose.

What do we offer?

Career progression in opportunities within a global organization.

Total reward elements that engage and motivate our employees and help us make KONE a great place to work.

Comprehensive learning and development programs covering a wide range of professional skills.

You are surrounded by funcolleagues and a lively working environment. The best part is all leaders are great and open-minded.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a service technician?

Machinery & Automation 101-1,000 employees

At KONE, our mission is to improve the flow of urban life. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building.

Through more effective People Flow, we make people’s journeys safe, convenient and reliable, in taller, smarter buildings. Together with our partners and customers around the world, we help cities to become better places to live in. In 2018, KONE had annual net sales of EUR 9.1 billion and at the end of the year over 57,000 employees. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

At KONE, our mission is to improve the flow of urban life. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building.

Through more effective People Flow, we make people’s journeys safe, convenient and reliable, in taller, smarter buildings. Together with our partners and customers around the world, we help cities to become better places to live in. In 2018, KONE had annual net sales of EUR 9.1 billion and at the end of the year over 57,000 employees. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.