Service Engineer

Ingersoll-Rand plc; Shah Alam; On-site; MYR 50,000 - 75,000; Full time

Job summary

Ingersoll Rand plc in Malaysia is seeking a field service professional to install, inspect, diagnose, maintain and rectify compressed air systems at commercial and industrial sites in Shah Alam and beyond.

You will train customers on system operation, propose efficiency improvements, prepare field service reports, and ensure compliance with HSE and quality standards while building strong customer relationships.

Qualifications

• Minimum Diploma in Electrical/Mechanical Engineering or related field
• Minimum 3 years' experience in service, installation, site commissioning

Responsibilities

• Perform installation, inspection, diagnose, maintenance and rectification on compressed air system at various commercial and industrial establishments.
• Conduct site and classroom training to customers on compressed air system.
• Recommend necessary actions to improve the efficiency and reliability of customer's compressed air system.
• General service report writing for internal and external customers.
• Document and prepare field service quality reports.
• Feedback product defects to production department and assist customers to take corrective measures.

Skills

Dynamic & adaptable

Team player

Independent

Valid driving license

Education

Diploma in Electrical/Mechanical Engineering

Job description

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• Perform installation, inspection, diagnose, maintenance and rectification on compressed air system at various commercial and industrial establishments.
• Conduct site and classroom training to customers on compressed air system.
• Recommend necessary actions to improve the efficiency and reliability of customer's compressed air system.
• General service report writing for internal and external customers.
• Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.

Ensure all service activities are performed in compliance with company HSE policies, customer safety requirements, and local regulations.

Establish and maintain strong customer relationships through professional service delivery and proactive technical recommendations.

Requirements:

• Minimum Diploma in Electrical/Mechanical Engineering or related field
• Minimum 3 years' experience in service, installation, site commissioning

Experience in industrial equipment, compressors, rotating equipment, pumps, blowers, generators, HVAC, or other electromechanical systems.

• Dynamic and able to adapt in a fast-paced environment
• Team player as well as the ability to work independently
• Valid driving license

Special Accommodation

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.