Service Engineer

Twin Hydraulics Engineering Sdn Bhd; Shah Alam; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Insurance

Training programs

Flexible working arrangements

Job summary

Twin Hydraulics Engineering Sdn Bhd in Shah Alam is seeking a Service Engineer to provide on-site hydraulic system support and servicing for customers. This full-time role involves troubleshooting, maintenance, and customer training to ensure high-quality service.

You will work with the engineering team to identify product improvements and ensure adherence to safety and quality standards while maintaining detailed service records.

Qualifications

• Degree or diploma in Engineering or a related technical discipline.
• Proficient in reading and interpreting technical schematics and manuals.
• Excellent communication and customer service skills.
• Willingness to travel to customer sites as needed.
• Valid driver's license.

Responsibilities

• Troubleshoot, diagnose and repair hydraulic systems and equipment
• Perform scheduled maintenance and inspections on customer machinery
• Provide training and guidance to customers on the proper operation and care of their hydraulic systems
• Maintain detailed records of service work and report on performance metrics
• Work collaboratively with the engineering team to identify opportunities for product improvement
• Ensure all work is completed in compliance with relevant safety and quality standards

Skills

Troubleshooting

Customer service

Communication

Willingness to travel

Education

Degree or Diploma in Engineering

Job description

About the role
Join Twin Hydraulics Engineering Sdn Bhd as a Service Engineer based in Shah Alam, Selangor. In this full-time role, you will be responsible for providing exceptional technical support and servicing for our sales team and client. Your expertise will be vital in ensuring our clients receive the highest quality of maintenance and repair services.

What you'll be doing

Troubleshoot, diagnose and repair hydraulic systems and equipment

Perform scheduled maintenance and inspections on customer machinery

Provide training and guidance to customers on the proper operation and care of their hydraulic systems

Maintain detailed records of service work and report on performance metrics

Work collaboratively with the engineering team to identify opportunities for product improvement

Ensure all work is completed in compliance with relevant safety and quality standards

What we're looking for

Degree or diploma in Engineering or a related technical discipline

Proficient in reading and interpreting technical schematics and manuals

Excellent communication and customer service skills

Willingness to travel to customer sites as needed

Valid driver's license

What we offer
At Twin Hydraulics, we are committed to providing our employees with a supportive and rewarding work environment. This includes competitive remuneration, opportunities for professional development, and a range of benefits such as medical coverage, insurance, and training programs. We value work-life balance and offer flexible working arrangements to help you thrive both at work and in your personal life.

About us
Twin Hydraulics Engineering Sdn Bhd is a leading provider of advanced hydraulic engineering solutions. For over 20 years, we have been delivering innovative products and services that help our clients across diverse industries improve efficiency, productivity and safety. Our skilled team of engineers and technicians are passionate about driving progress through cutting-edge hydraulic technology.