Senior System Analyst

APJR CONSULTANCY SERVICES PRIVATE LIMITED; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

APJR CONSULTANCY SERVICES PRIVATE LIMITED is seeking a Senior Systems Analyst to translate business requirements into clear solution specifications and support end-to-end solution design in a telecom context.

The role focuses on designing scalable systems, ensuring feasible integrations, and delivering value through sound analysis and collaborative delivery in a dynamic environment.

Qualifications

• Degree in Computer Science, Computing, or related field with 5–7 years of analysis/design experience.
• Strong background in the telecommunications industry.
• Experience with mobile and broadband networks, CRM (Compax), Billing, Provisioning Systems, Inventory, Delivery, and Integrations.
• Experience in digital areas including user journey analysis, design thinking, and human-centric solution assessment.
• Excellent communication and collaboration skills in a fast-paced, deadline-driven environment.
• Strong conceptual and problem-solving abilities.
• Able to work independently on assigned solution components while escalating issues appropriately.

Skills

Systems analysis

Solution design

Telecom industry

Communication

Independent work

Education

Degree in Computer Science/Computing/related field

Tools

CRM (Compax)

Billing systems

Provisioning systems

Inventory systems

Job description

The mission of the Senior Systems Analyst is to support the design of scalable and effective systems that meet business needs and technical requirements. The role focuses on translating business requirements into clear solution specifications, supporting end-to-end solution design, and ensuring proposed solutions are feasible, well-integrated, and aligned to business objectives. The role also contributes to business growth and stronger solution outcomes through sound analysis, collaboration, and delivery discipline.

• Degree in Computer Science, Computing, or related field of study with at least 5–7 years of systems analysis, solution design, or related experience.
• Strong background in the telecommunications industry.
• Knowledge in areas of mobile and broadband networks, CRM (e.g. Compax), Billing, Provisioning Systems, Inventory, Delivery, and Integrations.
• Experience in digital-related areas, including user journey analysis during solution assessment, design thinking, and human-centric approaches to solution assessment.
• Excellent communication and collaboration skills, with the ability to communicate clearly and professionally in a fast-paced, deadline-driven environment.
• Strong conceptual and problem-solving abilities.
• Excellent organization skills and comfort with multi-tasking under a dynamic environment.
• Able to work independently on assigned solution components while escalating issues appropriately.