Telecom BSS/OSS Solutions Architect - End-to-End Design

Systems Limited; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Job summary

Systems Limited seeks a Solution Architect to elicit and translate complex telecom business requirements into robust, scalable architectures for CRM, billing, order management, charging, provisioning and digital channels. You will drive end-to-end design and ensure alignment with quality and contractual standards.

The role requires 10+ years in IT/telecom with hands-on architecture, BRD/FRD and integration documents, API patterns, and strong stakeholder facilitation.

Qualifications

• Extensive experience in telecom BSS/OSS or digital transformation projects.
• Experience producing BRD/FRD, HLD/LLD, and integration documents for large telecom programs.
• Strong understanding of APIs, middleware, and data modeling in telecom environments.
• TOGAF, CBAP/CCBA, CSM/PSM or vendor certifications preferred.
• APAC telecom operator experience is highly desirable.

Responsibilities

• Elicit, analyze, and document business requirements with workshops, interviews, and stakeholders.
• Produce BRD, FRD, use cases, user stories, and process flows with clarity and traceability.
• Maintain requirement traceability matrices and manage requirement changes.
• Liaise between business stakeholders and technical teams to ensure accurate delivery.
• Support UAT planning and execution to validate delivered solutions.
• Design end-to-end solution architectures for telecom BSS/OSS systems.

Skills

Solution architecture

Business analysis

Requirements management

Stakeholder management

UAT coordination

Technical leadership

Telecom BSS/OSS knowledge

Education

Bachelor’s degree in Computer Science/Engineering/IT/Telecommunications (Master's an advantage)

Job description

Systems Limited seeks a Solution Architect to elicit and translate complex telecom business requirements into robust, scalable architectures for CRM, billing, order management, charging, provisioning and digital channels. You will drive end-to-end design and ensure alignment with quality and contractual standards.

The role requires 10+ years in IT/telecom with hands-on architecture, BRD/FRD and integration documents, API patterns, and strong stakeholder facilitation.