Senior /Retail Associate - Klang Valley

HABIB Group; Selangor; On-site; MYR 26,000 - 36,000; Full time

Benefits offered by this job

Internal training and development

Career progression opportunities

Job summary

HABIB Group is seeking a customer-focused retail associates in Selangor. You will greet customers, explain products, and support buying processes while maintaining strong relationships. The company provides internal training and development opportunities to support your growth within the Habib Group.

The role requires SPM or equivalent, 2–3 years in fashion/beauty retail, and good English/Bahasa Melayu communication. Retail shifts, weekends and holidays apply.

Qualifications

• SPM or equivalent qualification.
• 2–3 years of relevant experience in fashion/beauty retail.
• Fresh graduates are encouraged to apply.
• Strong knowledge of retail, sales, marketing and customer service.
• Good command of English and Bahasa Melayu; additional languages a plus.
• Enthusiastic, friendly and energetic; able to work as a team and in shifts.

Responsibilities

• Greet and engage customers; answer inquiries and explain products and services.
• Coordinate on scheduled sales and promotions with the team to achieve targets.
• Assist with telemarketing from customer database to maintain relationships with regular customers.
• Maintain new merchandise records in stock cards as required.
• Receive stock transfers and assist with monthly stock takes.
• Ensure all requests for cutting and servicing items are approved by a supervisor.

Skills

Customer service

Sales ability

Teamwork

Verbal communication

Written communication

English proficiency

Bahasa Melayu proficiency

Education

SPM or equivalent

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

You will be given the responsibility to personalize excellent customer services and assist the customers in overall buying processes while maintaining good relationship with the customers. We provide internal training and development opportunity to support your professional growth within the Habib Group.

Responsibilities

Follow the company’s rules and regulations at all time in order to uphold the image and high standard of the brand.

Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.

Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.

Assist on the telemarketing including cold calling from customer data base to maintain good relationship with the regular customer.

Maintain new merchandise record into stock card as and when required.

Receive transfer in stocks and assist with monthly stock take.

Ensure all requirements of cutting and servicing item from customers are in order and approved by superior.

Requirements

Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.

Preferably 2-3 years of relevant working experiences in fashion and beauty retail industry or equivalent. Fresh graduates are encouraged to apply too.

Strong business knowledge in retail management, sales and marketing and customer services.

Good command of verbal and written English and Bahasa Melayu language, ability to speak additional languages will be an added advantage.

Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.

Able to work as a team.

Must be willing to work on shifts (retail hours) / weekends and public holidays.

Candidates have full working rights for Malaysia.