Senior /Retail Associate - Seremban

HABIB Group; Negeri Sembilan; On-site; MYR 28,000 - 42,000; Full time

Benefits offered by this job

Training & development

Job summary

Habib Group in Malaysia seeks a customer-facing retail associate to deliver excellent service and guide customers through buying processes. You will participate in daily store activities, support promotional events, and maintain stock records to ensure accuracy and availability of merchandise.

The role requires a friendly, energetic team player with strong English and Bahasa Melayu communication, and a willingness to work retail hours, weekends, and public holidays.

Qualifications

• Candidates must have SPM or equivalent.
• 2–3 years in fashion/beauty retail preferred; fresh graduates encouraged.

Responsibilities

• Greet and engage with customers, answer inquiries, and explain products and services.
• Coordinate scheduled sales and promotional activities with the team to hit targets.
• Assist telemarketing, including cold calling, to maintain relationships with regular customers.
• Maintain new merchandise records in stock cards as required.
• Receive transfers in stock and assist with monthly stock takes.
• Ensure customer orders for cutting and servicing are approved by a supervisor.

Skills

Customer service

Retail sales

Communication

Teamwork

Bilingual English/Bahasa Melayu

Education

SPM or equivalent

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

You will be given the responsibility to personalize excellent customer services and assist the customers in overall buying processes while maintaining good relationship with the customers. We provide internal training and development opportunity to support your professional growth within the Habib Group.

Responsibilities

• Follow the company’s rules and regulations at all time in order to uphold the image and high standard of the brand.
• Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.
• Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.
• Assist on the telemarketing including cold calling from customer data base to maintain good relationship with the regular customer.
• Maintain new merchandise record into stock card as and when required.
• Receive transfer in stocks and assist with monthly stock take.
• Ensure all requirements of cutting and servicing item from customers are in order and approved by superior.

Requirements

• Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.
• Preferably 2-3 years of relevant working experiences in fashion and beauty retail industry or equivalent. Fresh graduates are encouraged to apply too.
• Strong business knowledge in retail management, sales and marketing and customer services.
• Good command of verbal and written English and Bahasa Melayu language, ability to speak additional languages will be an added advantage.
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.
• Able to work as a team.
• Must be willing to work on shifts (retail hours) / weekends and public holidays.
• Candidates have full working rights for Malaysia.