Senior Purchasing & Inspection Operations Manager

Carsome Sdn Bhd; Pasir Gudang; On-site; MYR 120,000 - 180,000; Full time

Job summary

Carsome Sdn Bhd in Malaysia is seeking a highly organized Purchasing Manager to lead our inspection and procurement operations. You will manage the end-to-end workflow of the inspection workforce, balance scheduling with high-volume targets, and negotiate effectively to close deals in a fast-paced automotive retail environment.

You will oversee manpower planning, lead management, capacity optimization, and post-bid coordination, while ensuring weekly reports are accurate.

Qualifications

• Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.
• Proven track record of managing large teams of inspectors or frontline staff in a high‑pressure environment.
• Exceptional negotiation and persuasion skills with a focus on closing high‑value retail deals.
• Strong ability to track operational metrics, manage scheduling spreadsheets, and produce accurate weekly performance reports.
• Excellent interpersonal skills to manage internal stakeholders (BST, TCA, B2C) and external customers.
• Ability to work 6 days a week (including weekends) in a retail/branch‑based setting.

Responsibilities

• Lead inspection workforce management and end-to-end procurement operations.
• Strategize and manage daily manpower schedules for inbound and outbound inspectors across all channels to ensure 100% coverage.
• Promptly assign new leads to inspectors and monitor progress to meet TAT and SLA.
• Constantly review operational capacity for low and high-volume periods, optimizing completion times.
• Oversee the website lead funnel and educate customers on the inspection process and flow.
• Take ownership of post‑inspection negotiation to secure vehicle purchases and meet monthly targets.
• Lead daily follow-up activities with pending customers to drive deal confirmation or bidding participation.
• Manage post-bid communication, confirm results with customers, and facilitate offer acceptance or rejection.
• Coordinate with BST to secure appointment slots for successful deals and ensure a smooth ownership transfer.
• Manage weekly reporting for the TCA team and provide rapid car value estimations to aid decision-making.

Skills

Negotiation

People management

Scheduling

Reporting

Stakeholder management

Tools

Excel

Job description

Carsome Sdn Bhd in Malaysia is seeking a highly organized Purchasing Manager to lead our inspection and procurement operations. You will manage the end-to-end workflow of the inspection workforce, balance scheduling with high-volume targets, and negotiate effectively to close deals in a fast-paced automotive retail environment.

You will oversee manpower planning, lead management, capacity optimization, and post-bid coordination, while ensuring weekly reports are accurate.