Senior LCL Export Coordinator

Shipco Transport Inc.; Penang; On-site; MYR 42,000 - 66,000; Full time

Benefits offered by this job

EPF

Socso

Career growth opportunities

Job summary

Shipco Transport Inc. is seeking a Senior LCL Export Coordinator to manage day-to-day export activities in Penang. You will liaise with carriers, warehouses, and customers, ensuring timely booking, container status updates, and accurate documentation, in line with SOPs.

The role requires at least a Diploma in a related field, English/Malay (Mandarin a plus), and 1 year of relevant experience in freight forwarding. Permanent full-time position with local stakeholders and potential career growth.

Qualifications

• Diploma or equivalent in Business/Logistics required.
• Fluency in English, Malay; Mandarin helpful for Mandarin-speaking clients.

Responsibilities

• Handle local and overseas customer inquiries about rates.
• Respond to booking confirmations and shipment follow-ups until arrival.
• Coordinate bookings, container status with carriers and warehouse teams, ensure shipping documents are prepared on time.

Skills

Customer service

Communication

Logistics coordination

Education

Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Logistics/Transportation

Job description

Senior LCL Export Coordinator

Application Deadline: 31 October 2026

Department: Export

Employment Type: Permanent - Full Time

Location: Penang

Description

The main function of this role is to assist customer in day-to-day, liaise with carrier, transporter, warehouse operator, fumigation, and ad-hoc task. Monitoring customer support, quotation and maintaining the volume and trade laneEnsure all procedures and time frames to be followed as per agreed SOPs and workflows & must be always adhered to.

What You'll Do...

• Attending to local and overseas customer’s inquiries pertaining to rates
• Respond promptly to customers’ inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival
• Responsible for bookings preparation and tele- marketing for local customer cargoes.
• Booking arrangement and follow up container status with carriers of containers.
• Dealing with warehouse over container status (change of vessels/departure date etc).
• Preparation of railing instructions and liaising with warehouse/truckers
• Follow up with shippers of any discrepancy in packages.
• Ensure all necessary shipping documents are in place within the given time frame
• Coordinate internally with sales and documentation team

What You'll Need...

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Logistic/Transportation or equivalent.
• Required language(s): English, Malay, Mandarin (Candidates who are fluent in Mandarin are preferred because the role requires candidates to interact with Mandarin-speaking clients)
• At least 1 Year(s) of working experience in the related field is required for this position.
• Preferably experience specialized in freight forwarding NVOCC industry

What You'll Get...

• EPF, Socso
• Career growth and development opportunities