Senior Exec/Asst Mgr Marketing & Admissions

Invictus Spring Hills, Bandar Seri Alam; Masai; On-site; MYR 60,000 - 90,000; Full time

Job summary

Sing-Ed Corporation Pte Ltd operates Invictus International School, Spring Hills Campus, within the Marketing & Admissions Department. The Senior Exec/Asst Mgr Marketing & Admissions oversees the entire recruitment and admission process, engages families, coordinates interviews, and analyzes data to drive enrollment goals.

Ideal candidates have 5+ years of relevant experience, with 2+ years in education, and strong English/Mandarin skills.

Qualifications

• At least 5 years of relevant working experience.
• Preferably with at least 2 years in school/private education.
• Minimum high school or diploma; bachelor degree preferred.
• Customer-centric with strong business acumen and communication skills.
• Proficient in Microsoft Office and data handling.

Responsibilities

• Manage the entire student recruitment process from inquiry to induction.
• Attend school fairs, open days and related events.
• Check documents and ensure submission for admission.
• Maintain accurate inquiries and enrolments in the Student Management System.
• Administer wait-lists with transparency and clear communications.
• Generate Letters of Admission and Student Contracts for accepted students.
• Arrange tours, assessments and interviews for prospective families.
• Handle inquiries via email, WhatsApp, WeChat, phone and in person.
• Address complaints professionally and engage recruitment agencies to drive enrolment.

Skills

Customer-centric

Business acumen

Negotiation skills

Multitasking

Education

Bachelor's degree preferred

Tools

MS Office

CRM software

Job description

Senior Exec/Asst Mgr Marketing & Admissions

The Senior Marketing & Admissions Executive is responsible for overseeing the entire marketing and admissions process, from attracting and engaging prospective students and their families to guiding them through application procedures. This role involves managing inquiries, reviewing and processing applications and coordinating interviews and assessments. The job-holder will collaborate with the academic team to promote the school's programs and values, ensure compliance with school policies and procedures, and provide exceptional customer service to enhance the applicant experience. Additionally, the job-holder will analyze marketing & admissions data to optimize strategies and support the school's enrollment goals, fostering a welcoming and efficient admission process.

Key responsibilities

Manage the entire student recruitment process, from initial inquiry to student induction, ensuring a seamless transition for new students

Attend school fairs, open days, or any event deemed necessary by the Marketing & Admissions Manager

Conduct thorough preliminary checks to ensure all required documents are submitted by students and/or parents for admission

Process and maintain accurate records of student inquiries and enrolments within the Student Management System, ensuring data integrity and accessibility

Efficiently handle and maintain student wait-list administration, ensuring transparency and effective communication

Generate and distribute Letters of Admission and Student Contracts for all accepted students

Arrange school tours, assessments and interviews to provide prospective students and their families with a comprehensive understanding of school offerings

Manage and respond to inquiries from potential families through various channels, including email, written correspondence, WhatsApp, WeChat, phone calls, and in-person meetings

Address and resolve admission-related inquiries, complaints, and grievances with professionalism and efficiency

Engage with Student Recruitment Agencies and establish partnerships with leading student recruitment agencies to drive enrolment growth

About you

At least 5 years of relevant working experience

Preferably with at least 2 years of related working experience in school or private education organization environment

Minimum high school or diploma qualification

Bachelor degree qualification is preferred

Customer-centric with strong business acumen

Strong negotiation skills and meticulous and organized approach

Excellent command of written and spoken English and Mandarin

Good command of written and spoken Bahasa Melayu and/or a third language an advantage

Proficient in Microsoft Office applications such as Excel, PowerPoint, Word

Ability to work under pressure, multi-task, adapt quickly to change, and work in a flexible working environment

About us

Sing-Ed Corporation Pte Ltd operates Invictus International School, Spring Hills Campus, within the Marketing & Admissions Department.