Head of Sales

Xircle Talent; Petaling Jaya; On-site; MYR 200,000 - 280,000; Full time

Job summary

Xircle Talent is recruiting for an international school client in Malaysia to appoint a Head of Sales responsible for owning the student enrolment funnel from enquiry to enrolment. The role combines direct family consultations, channel development, and leading the admissions team.

You will drive senior conversations with families, manage external channels, partner with marketing, and report on funnel metrics to leadership. Occasional weekends/evenings for enrolment events are required.

Qualifications

• Proven sales leadership with accountability for revenue or enrolment targets.
• Background in international/private education admissions preferred.
• Experience building and managing third-party or agent channels.
• Experience coaching a sales/admissions team.
• Strong consultative communication with parents and senior stakeholders (English; Mandarin or Bahasa Malaysia a plus).

Responsibilities

• Own the school's student enrolment target including new admissions and re-enrolment retention across the full funnel.
• Lead and develop the sales and admissions team with clear targets and discipline.
• Build and manage external enrolment channels (agents, feeder schools, relocation partners, networks).
• Handle senior and high-value family conversations with credibility and care.
• Collaborate with marketing to convert campaigns into qualified enquiries and provide market feedback.
• Plan and lead enrolment events (open days, tours, information sessions, fairs).
• Maintain accurate pipeline data in CRM and report performance, conversion, and forecasts to leadership.
• Work with academic and operational leadership to align admissions with capacity planning.

Skills

Sales leadership

Enrollment targets

Channel development

CRM reporting

Senior stakeholder communication

Tools

CRM system

Job description

About Our Client

Our client is the international school arm of an established Malaysian public-listed group.

Job Summary

The Head of Sales will own student enrolment for the school, leading the full admissions funnel from enquiry through to enrolled student. This is a target-carrying leadership role combining direct consultative engagement with families, channel development, and leadership of the sales and admissions team.

Key Responsibilities

• Own the school's student enrolment target, covering both new admissions and re-enrolment retention, with accountability for the full funnel: enquiry, school tour, application, offer, enrolment.
• Lead and develop the sales and admissions team, setting activity standards, conversion targets, and follow-up discipline.
• Build and manage external enrolment channels, including education agents, feeder schools, corporate and expatriate relocation partners, and community networks.
• Personally handle senior and high-value family conversations, guiding parents through a considered, long-cycle decision with credibility and care.
• Work with marketing to convert campaign activity into qualified enquiries, and feed back market intelligence on demand, pricing, and competitor positioning.
• Plan and lead enrolment events, including open days, school tours, information sessions, and education fairs.
• Maintain accurate pipeline data in CRM and report enrolment performance, conversion rates, and forecasts to school and group leadership.
• Work closely with academic and operational leadership to ensure the admissions experience reflects the school's standards and that intake matches capacity planning.

Requirements

• Proven sales leadership experience with personal accountability for revenue or enrolment targets.
• Background in international or private education admissions is strongly preferred. Alternatively, premium consumer or services sales with long consideration cycles and high-value family or individual decisions.
• Demonstrated success building and managing third-party or agent channels.
• Experience leading and coaching a sales and admissions team.
• Strong consultative communication skills with parents and senior stakeholders, with excellent spoken and written English. Mandarin or Bahasa Malaysia is an advantage for this market.
• Comfortable with CRM discipline and reporting on funnel metrics.
• Willingness to work occasional weekends and evenings for enrolment events.