Senior Business Development Manager

UMAI Restaurant Software; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Commission-based pay

Fast-track career progression

International team

Startup exposure

Ownership culture

CEO exposure

Job summary

UMAI Restaurant Software in Kuala Lumpur is seeking a results-driven sales professional with a hustle mindset to lead lead generation and new restaurant brand acquisitions in Malaysia. You will manage relationships with owners and managers, set realistic partnership expectations, and own growth projects in sales, partnerships and retention.

You’ll work with an entrepreneurial, international team and have opportunities to develop sales analytics, SaaS metrics, and market research.

Qualifications

• Bachelor’s Degree in Business, Marketing, Economics, or similar subjects.
• 5+ years of sales experience with proven track record in SaaS.
• Strong communication and fluent in English.

Responsibilities

• Lead generation and acquisition of restaurant brands in Malaysia.
• Manage relationships with restaurants and set expectations in person.
• Own projects: lead growth, plan in business development, sales, partnerships, and retention.
• Support strategic daily operations and expand in current and new markets with an entrepreneurial team.
• Develop sales analytics, SaaS metrics, financial modelling, and market research.
• Attend industry events and network with the sector.

Skills

Sales experience

English fluency

Communication skills

Entrepreneurial mindset

Education

Bachelor’s degree in Business/Marketing/Economics

Job description

UMAI provides software to restaurants helping them save time and increase revenues by automating manual tasks, minimize last-minute cancellations, upsell customers more effectively and provide more personalized service, as well as marketing opportunities.

UMAI operates across 4 continents, with offices in 3 countries.

The team has extensive experience in building internet companies and has been part of building some of the largest e-commerce ventures in the Asia Pacific Region. Founded by the former MD of Foodpanda.sg, the largest food delivery service in Singapore, and a member of the founding-team of Nova Founders Capital, one of the largest company builders in South East Asia.

This is not a formal, corporate role. We are looking for someone who has a “hustle” attitude, who is results driven, who is comfortable with ambiguity, is a self-starter and has a sense of humor!

Employment or B2B contract

Full-time

• Responsibility for lead generation and acquisition of restaurant brands in Malaysia.
• Manage relationships with restaurants by providing professional, excellent customer service and setting realistic expectations for the partnership in in-person meetings with restaurant owners & management
• Take over your own project(s), where you’ll be responsible for leading growth and developing a strategic plan in areas such as business development, sales, partnerships & customer retention
• Support strategic and daily business which includes expanding the business in current markets as well as develop it in new markets alongside a highly entrepreneurial and international team
• Opportunity to develop sales analytics, SaaS metrics, financial modelling, market research and process optimization
• Stay abreast of new openings, and attend important industry events, network with the industry

Your Profile:

• Bachelor’s Degree in Business, Marketing, Economics, or similar subjects
• 5+ years of sales experience with proven sales track record and ability to develop new business ideally in SaaS companies.
• A deep passion for sales & human interaction, and are a go-getter who loves to hit the streets or pick up the phone to get that important meeting scheduled
• Ability to develop new business, approaching new prospective clients quickly and successfully
• You’re goal oriented, and have superb organization skills
• Strong work ethic and ability to work in a fast-paced environment
• You have an entrepreneurial way of thinking and interest or experience in project management or entrepreneurship
• You have a keen interest in the F&B and/or startup world
• Strong communication and fluency in English, other languages are nice to have

What we offer:

• Attractive, performance-based commission plan that rewards top performers with exceptional earning opportunities
• Fast-track career progression for ambitious individuals looking to grow into senior sales or leadership positions
• Being a part of a high-energy, international team where success is recognized, celebrated, and rewarded
• Gaining hands-on experience in a rapidly growing business, with direct exposure to strategic decision-making and company leadership
• A culture of ownership, autonomy, and continuous learning, where your results directly shape both your career and the company's future
• Working on the company’s further improvement and development while working together closely with the CEO - thereby acquiring insight into the entrepreneurial life
• UMAI is one of the fastest growing F&B tech start ups in South East Asia & Europe. If you’d like to become part of UMAI and change the future of the hospitality industry, we urge you to apply!

*Please note that we reserve the right to contact selected candidates only*