MERCHANT ACQUSITION EXECUTIVE (PENANG)

2HUNGRY SDN. BHD.; Penang; On-site; MYR 42,000 - 66,000; Full time

Job summary

2HUNGRY SDN. BHD. is seeking a proactive Merchant Acquisition Executive to join the Merchant Growth team in Malaysia.

You will identify and acquire new merchants, present our platform and partnership opportunities, and build strong relationships with business owners. This Business Development / Sales role suits both experienced candidates and fresh graduates who are confident, outgoing and eager to develop a career in sales and business development.

Qualifications

• Strong communication, interpersonal and negotiation skills.
• Confident and comfortable communicating with business owners.
• Outlook/outgoing, proactive and willing to approach new customers/merchants.

Responsibilities

• Identify and source potential merchants, especially restaurants, cafés and F&B businesses.
• Conduct cold calls, WhatsApp outreach, social media outreach, walk-ins and face-to-face meetings to generate new leads.
• Introduce and promote our platform and merchant partnership opportunities.
• Meet with business owners to understand their needs and explain the benefits of joining our platform.
• Build and maintain positive relationships with existing and potential merchants.
• Follow up with potential merchants regularly and convert leads into active merchants.
• Negotiate and close deals with potential merchants.
• Coordinate with Merchant Operations and other internal teams to ensure smooth merchant onboarding.
• Maintain accurate records of leads, sales activities and acquisition progress.
• Identify new business opportunities and potential merchant segments.
• Achieve monthly and quarterly merchant acquisition targets.
• Prepare regular sales and acquisition reports for management.
• Perform other business development activities as assigned.

Skills

Communication

Negotiation

Interpersonal skills

Outgoing/approachability

Education

Bachelor's/Diploma in Business/Marketing/Sales

Job description

We are looking for a proactive, energetic and results-driven Merchant Acquisition Executive to join our Merchant Growth team.

You will be responsible for identifying and acquiring new merchants, introducing our platform and partnership opportunities, and building strong relationships with business owners.

This is a Business Development / Sales role that is suitable for both experienced candidates and fresh graduates who are confident, outgoing and interested in developing a career in sales and business development.

Key Responsibilities

Identify and source potential merchants, especially restaurants, cafés and F&B businesses.

Conduct cold calls, WhatsApp outreach, social media outreach, walk-ins and face-to-face meetings to generate new leads.

Introduce and promote our platform and merchant partnership opportunities.

Meet with business owners to understand their needs and explain the benefits of joining our platform.

Build and maintain positive relationships with existing and potential merchants.

Follow up with potential merchants regularly and convert leads into active merchants.

Negotiate and close deals with potential merchants.

Coordinate with Merchant Operations and other internal teams to ensure smooth merchant onboarding.

Maintain accurate records of leads, sales activities and acquisition progress.

Identify new business opportunities and potential merchant segments.

Achieve monthly and quarterly merchant acquisition targets.

Prepare regular sales and acquisition reports for management.

Perform other business development activities as assigned.

Requirements

Diploma or Bachelor's Degree in Business, Marketing, Sales, Management or any related field.

Fresh graduates are welcome to apply.

Candidates with experience in sales, business development, customer service, telemarketing or relationship management are an advantage but not mandatory.

Strong communication, interpersonal and negotiation skills.

Confident and comfortable communicating with business owners.

Outgoing, proactive and willing to approach new customers/merchants.

Self-motivated and target-oriented.

Able to work independently and as part of a team.

Good command of English and Mandarin.

Willing to conduct merchant visits and perform outdoor sales activities when required.

Basic computer skills and familiarity with Microsoft Office / Google Workspace.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Food, Hospitality & Tourism 51-100 employees

2HUNGRY SDN. BHD. operates GOKOO, a food delivery app providing convenient online food ordering and delivery services in Malaysia, with a primary focus on customers from China and the local Chinese community. Through GOKOO, we connect customers with restaurants and food vendors, enabling easy ordering, payment and delivery. Our operations include merchant onboarding, order processing, logistics coordination, customer service and platform management. We are committed to service quality, operational efficiency and supporting the growth of our restaurant partners.

2HUNGRY SDN. BHD. operates GOKOO, a food delivery app providing convenient online food ordering and delivery services in Malaysia, with a primary focus on customers from China and the local Chinese community. Through GOKOO, we connect customers with restaurants and food vendors, enabling easy ordering, payment and delivery. Our operations include merchant onboarding, order processing, logistics coordination, customer service and platform management. We are committed to service quality, operational efficiency and supporting the growth of our restaurant partners.