Senior Associate, Tenancy Management

PNB Commercial Sdn Berhad; Johor Bahru; On-site; MYR 60,000 - 100,000; Full time

Job summary

PNB Commercial Sdn. Berhad in Johor Bahru is seeking a Senior Associate to oversee tenancy management across the Southern Region. You will manage tenancy agreements, nurture tenant relationships, ensure lease compliance and regulatory duties, and support the achievement of annual tenancy targets.

You will coordinate with Facilities Management, Finance and Legal teams on inspections, rent collections and related payments, driving tenancy performance and value of the portfolio.

Qualifications

• 3–5 years of tenancy management or related experience.
• Familiarity with tenancy agreements and lease administration.
• Strong communication and interpersonal skills.
• Ability to work independently and collaborate with internal/external teams.

Responsibilities

• Oversee tenancy management across portfolio in Southern Region.
• Manage tenancy agreements, renewals, terminations and related documentation.
• Build and maintain strong tenant relationships and address inquiries/issues.
• Monitor lease compliance with terms, policies and regulations.
• Coordinate with Facilities Management on inspections, fit-out, reinstatement and maintenance.
• Support rental collections and liaise with Finance on income reconciliation.
• Work with Legal on tenancy-related matters including lease compliance.
• Coordinate statutory payments (Quit Rent, rates, sewerage).
• Identify opportunities to improve tenancy operations and tenant retention.

Skills

Tenancy management

Lease administration

Tenant relations

Regulatory compliance

Organisational skills

Communication

Education

Bachelor's degree in Real Estate Management or related

Job description

Based in Johor Bahru, the Senior Associate is responsible for overseeing tenancy management activities across the Company's portfolio of industrial and commercial properties within the Southern Region. The role involves managing tenancy agreements, fostering strong tenant relationships, ensuring compliance with lease obligations and regulatory requirements, and contributing towards the achievement of the Company's annual tenancy management targets.

Key Responsibilities

Manage tenancy arrangements, including lease renewals, terminations and related documentation.

Build and maintain strong tenant relationships by responding to enquiries, addressing concerns and complaints, and ensuring timely resolution of tenancy-related matters.

Monitor tenancy agreements to ensure compliance with agreed terms, company policies and relevant regulatory requirements.

Coordinate with the Facilities Management team on property inspections, fit-out works, reinstatement and maintenance matters.

Work closely with the HQ team to monitor rental collections, follow up on outstanding balances and support recovery efforts where required.

Liaise with the Finance Team on rental income reconciliation and other tenancy-related financial matters.

Work with the Legal Department on tenancy-related matters, including lease compliance and other legal issues.

Assist in coordinating statutory and property-related payments, including Quit Rent, Assessment Rates and sewerage charges.

Monitor tenancy performance and contribute towards achieving the Company's annual tenancy management targets.

Identify opportunities to enhance tenancy operations, improve tenant retention and contribute to the overall performance and value of the property portfolio.

What We're Looking For

Bachelor's Degree in Real Estate Management, Property Management, Business Administration, Accounting, Finance or a related discipline.

3–5 years of relevant working experience in tenancy management, leasing, asset management, property management or a related field.

Good understanding of the industrial and commercial property market, particularly tenancy and leasing practices.

Familiarity with tenancy agreements, lease administration and rental collection processes.

Good communication and interpersonal skills, with the ability to engage effectively with tenants and internal stakeholders.

Strong organisational and time management skills, with the ability to manage multiple matters and ensure timely follow-up.

Good problem-solving and decision-making skills.

Able to work independently while collaborating effectively with internal teams and external parties.

About Us

PNB Commercial Sdn. Berhad manages a diversified portfolio of industrial and commercial properties across Malaysia. We are committed to delivering sustainable asset performance, fostering long-term tenant relationships and creating value through effective property and tenancy management.

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Corporate

PNB Commercial Sdn. Berhad (PNB Commercial) focuses on Asset Enhancement Initiatives (AEI) by refurbishing and redeveloping its commercial and industrial properties, so as to unlock their true potentials.

With a dynamic and distinguished Board of Directors and driven by a lean and experienced management team from numerous disciplines. PNB Commercial has set its vision on becoming a reputable asset management company focusing on strong growth, attractive yields, quality portfolios of assets, tenants, and customer-focused work culture.

Milestones

PNB Commercial is a wholly-owned by Permodalan Nasional Berhad (PNB), one of Malaysia’s leading asset managers. In August 2008, it was known as PNB Property Holdings Sdn. Berhad and subsequently in June 2009, it became PNB Commercial Sdn. Berhad following the corporate exercise by PNB, incorporating companies namely Petaling Garden Berhad, Island & Peninsular Berhad and Pelangi Berhad. In 2019, pursuant to the harmonization exercise of PNB’s property development companies, MIDF Property Berhad (MPB) became a wholly-owned subsidiary of PNB Commercial. MPB was previously known Malaysian Industrial Estates Berhad and was incorporated in September 1964 under the auspices of the Ministry of Trade and Industry (MITI) and was then the industrial property development arm of Malaysian Industrial Development Finance Berhad (MIDF). MPB still has a portfolio of industrial properties for sale and rent at various locations in Malaysia.

Our Mission

PNB Commercial to be recognized by the target market and investing public for its ability to turn around the assets into a quality performing assets.

Our Vision

To create desirable economic value from the assets managed through excellence in assets management skills to enable the shareholders to realize superior returns on their investments.

Corporate

PNB Commercial Sdn. Berhad (PNB Commercial) focuses on Asset Enhancement Initiatives (AEI) by refurbishing and redeveloping its commercial and industrial properties, so as to unlock their true potentials.

With a dynamic and distinguished Board of Directors and driven by a lean and experienced management team from numerous disciplines. PNB Commercial has set its vision on becoming a reputable asset management company focusing on strong growth, attractive yields, quality portfolios of assets, tenants, and customer-focused work culture.

Milestones

PNB Commercial is a wholly-owned by Permodalan Nasional Berhad (PNB), one of Malaysia’s leading asset managers. In August 2008, it was known as PNB Property Holdings Sdn. Berhad and subsequently in June 2009, it became PNB Commercial Sdn. Berhad following the corporate exercise by PNB, incorporating companies namely Petaling Garden Berhad, Island & Peninsular Berhad and Pelangi Berhad. In 2019, pursuant to the harmonization exercise of PNB’s property development companies, MIDF Property Berhad (MPB) became a wholly-owned subsidiary of PNB Commercial. MPB was previously known Malaysian Industrial Estates Berhad and was incorporated in September 1964 under the auspices of the Ministry of Trade and Industry (MITI) and was then the industrial property development arm of Malaysian Industrial Development Finance Berhad (MIDF). MPB still has a portfolio of industrial properties for sale and rent at various locations in Malaysia.

Our Mission

PNB Commercial to be recognized by the target market and investing public for its ability to turn around the assets into a quality performing assets.

Our Vision

To create desirable economic value from the assets managed through excellence in assets management skills to enable the shareholders to realize superior returns on their investments.

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