Semiconductor Equipment After-Sales Engineer

GIROBUMI TECHNOLOGIES SDN BHD; Penang; On-site; MYR 60,000 - 100,000; Full time

Job summary

GIROBUMI TECHNOLOGIES SDN BHD is seeking an Semiconductor Equipment After-Sales Engineer in Penang, Malaysia. You will install, commission and Start-up automated semiconductor manufacturing equipment at customer sites, support changeovers, troubleshoot faults and provide technical guidance and training to operators.

Candidates should hold a diploma or bachelor’s degree in Mechatronics, Automation, Electronics or a related discipline, be proficient in Mandarin for client communication, and be

Qualifications

• Proficiency in Mandarin Chinese required for client communication.
• Willingness to travel for short-term assignments and urgent support.
• Strong hands-on skills, logical thinking and basic troubleshooting abilities.

Responsibilities

• Install, commission and start up automated semiconductor manufacturing equipment at customer sites.
• Support equipment changeovers and ensure reliable equipment operation.
• Troubleshoot equipment faults and process issues, carry out repairs and follow up until issues are resolved.
• Provide equipment demonstrations, technical guidance and operator training.
• Prepare service reports, commissioning records and troubleshooting summaries.
• Share customer feedback and equipment issues with technical and R&D teams to support improvements.
• Assist with equipment acceptance, customer follow-up, on-site support and short-term service trips.

Skills

Mandarin Chinese

Education

Mechatronics degree

Automation degree

Electronics background

Job description

Semiconductor Equipment After-Sales Engineer

Install, commission and start up automated semiconductor manufacturing equipment at customer sites. Support equipment changeovers and ensure reliable equipment operation. Troubleshoot equipment faults and process issues, carry out repairs and follow up until issues are resolved. Provide equipment demonstrations, technical guidance and operator training. Prepare service reports, commissioning records and troubleshooting summaries. Share customer feedback and equipment issues with technical and R&D teams to support improvements. Assist with equipment acceptance, customer follow-up, on-site support and short-term service trips.

Key responsibilities

• Install, commission and start up automated semiconductor manufacturing equipment at customer sites
• Support equipment changeovers and ensure reliable equipment operation
• Troubleshoot equipment faults and process issues, carry out repairs and follow up until issues are resolved
• Provide equipment demonstrations, technical guidance and operator training
• Prepare service reports, commissioning records and troubleshooting summaries
• Share customer feedback and equipment issues with technical and R&D teams to support improvements
• Assist with equipment acceptance, customer follow-up, on-site support and short-term service trips

About you

• Diploma or Bachelor's Degree in Mechatronics, Automation, Electronics, Microelectronics, Mechanical Engineering or a related discipline
• Proficiency in Mandarin Chinese is required for communication with clients
• Strong hands-on skills, logical thinking and basic troubleshooting abilities
• Good communication skills, a responsible attitude and a commitment to customer service
• Proficient in Microsoft Office and able to prepare technical reports
• Willing to travel for short-term assignments and respond to urgent customer support needs
• Structured equipment training and one-to-one mentoring
• Paid professional training and annual leave
• Business travel allowances
• Opportunities to develop technical skills in semiconductor equipment servicing