Field Service Engineer (Semiconductor / Electronics)

ZI LIAN (MALAYSIA) SDN BHD; Malacca City; On-site; MYR 42,000 - 66,000; Full time

Benefits offered by this job

Attractive salary + incentives

On-the-job training

Career growth opportunities

Job summary

ZI LIAN (MALAYSIA) SDN BHD in Melaka is seeking a Field Service Engineer to build strong relationships with semiconductor fabs, OSATs and suppliers, delivering technical and commercial support.

You will install, retrofit, maintain, and calibrate machinery, travel regionally, and collaborate with application engineers to tailor solutions for customers in the semiconductor sector.

Qualifications

• Fresh graduates welcome or candidates with 2–4 years sales experience in semiconductor/electronics industry.
• Proficient in Microsoft Office (Excel, PowerPoint, Outlook).
• Willing to travel locally/regionally and possess own transport.
• Ability to communicate in Mandarin is highly preferred.

Responsibilities

• Manage and grow relationships with existing semiconductor accounts.
• Identify and pursue new business opportunities to expand sales in Melaka region.
• Promote and sell semiconductor-related products based on customer requirements.
• Prepare quotations, proposals, and support contract negotiations.
• Work closely with application engineers and product managers to deliver tailored solutions.
• Conduct customer visits, presentations, and technical discussions.
• Monitor industry trends, competitors, and customer feedback to support sales strategy.
• Maintain accurate sales pipeline and forecasts.
• Participate in exhibitions, seminars, and industry events when required.
• Provide machinery installation, retrofit, maintenance, and calibration services; respond to service requests and perform on-site repairs.

Skills

Sales experience

Interpersonal skills

Negotiation

Communication

Time management

Self-motivation

Independence

Mandarin language

Tools

Microsoft Office

Job description

We are a prominent machinery and semiconductor solutions provider in Malaysia since 2014. We specializes in importing advanced semiconductor equipment from both overseas and local companies.

We are looking for a motivated Field Service Engineer to join our team in Melaka. This role focuses on building strong relationships with key players in the semiconductor industry, including wafer fabs, OSATs, and equipment/material suppliers. If you enjoy solution-based selling and working closely with customers to provide technical and commercial support, this is a great opportunity for you.

Key Responsibilities

Manage and grow relationships with existing semiconductor accounts.

Identify and pursue new business opportunities to expand sales in the region.

Promote and sell semiconductor-related products, materials, or equipment based on customer requirements.

Prepare quotations, proposals, and support contract negotiations.

Work closely with application engineers and product managers to deliver tailored solutions.

Conduct customer visits, presentations, and technical discussions.

Monitor industry trends, competitors, and customer feedback to support sales strategy.

Maintain accurate sales pipeline and forecasts.

Participate in exhibitions, seminars, and industry events when required.

Provide machinery installation, retrofit, maintenance, and calibration services. Respond to customer service requests to troubleshooting problems, take corrective actions, and complete on-site repairs including testing of the system.

To provide excellent customer technical support, after-sales services, and operation training.

Requirements

Fresh graduates are encouraged to apply OR candidates with 2–4 years sales experience in semiconductor/electronics industry.

Experience with wafer fabs, OSATs, or equipment/material suppliers is a plus.

Good understanding of semiconductor processes, equipment, or materials.

Proficient in Microsoft Office (Excel, PowerPoint, Outlook).

Strong interpersonal, communication, and negotiation skills.

Self-motivated, results-driven, and able to work independently.

Good time management and organizational ability.

Willing to travel locally/regionally for customer visits.

Possess own transport.

Ability to communicate in Mandarin is highly preferred (customers in Taiwan & China).

Why Join Us?

• Work with global semiconductor companies (FABs, OSATs, equipment suppliers)
• Attractive salary + incentives
• On-the-job training & career growth opportunities